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Had to reinstall Acronis 2017--where to enter my license code?

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Beginner
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I had to reinstall Acronis 2017.  I cannot figure out where/how to enter my license code.  Help?!?

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Legend
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Roslyn, welcome to these public User Forums.

See KB 58546: Acronis True Image 2017: Activating Full Version

Beginner
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Thanks.  The problem was that I don't normally open applications or web pages full screen.  After looking at your referenced KB article, I restarted True Image and noticed that I was signed in...so I thought "what was I missing?"  I didn't see any thumb/scroll bars on the side that would indicate information was off-screen.  Opted to go full screen to see if anything was hidden.  Sure enough, down in the bottom right corner was a box that said "Serial Number".

I was dismayed to see I needed not only my serial number for 2017 but also a serial number for an earlier Acronis purchase.  Luckily, I had a text file with my license number for my old version.  I had uninstalled and deleted the old Acronis files...I had missed the text file.  Lucky me!  Because the activate button did not become usable until the 2nd serial number was entered.

 

Forum Moderator
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Roslyn, thank you for sharing an update for your topic!