Purchased Acronis TI 2017 3 pc Pak

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Joseph Chiechi
Beginner
Posts: 1
Comments: 0

I purchased Acronis True Image 2017 3 PC Pak. I installed it on one of my PC's and it wants a license number. The disc does not have a number on it. When I log into my account this installation does not show up. Where do I get the license numbers?

 

Sun, 05/03/2020 - 15:10
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Steve Smith
Legend
Posts: 106
Comments: 26745
mvp

Joseph, welcome to these public User Forums.

Where did you purchase ATI 2017 from?  That is where you should be contacting about your license numbers.

Acronis may be able to help if you can provide them with proof of purchase etc.  See the link under 'Useful Links' for 'How to get support?' in the forum pages.

Sun, 05/03/2020 - 17:24

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MVP Assistant (Log Viewer) latest version see pinned topic in ACPHO forum page.
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Ekaterina
Forum Moderator
Posts: 209
Comments: 6681

Hello Joseph,

under your account I see a 3PC subscription license. Licenses of the subscription type, Acronis True Image Advanced and Acronis True Image Premium, cannot be activated offline. In the product, you need to sign in to your personal Acronis account with the registered subscription (sign in under the Account tab or in the login form at startup). Let me know, if any assistance is needed.

Mon, 05/04/2020 - 11:56

Best regards,
Ekaterina Surkova | Forum Moderator

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