Skip to main content

Recovering my SSD: If my computer boots...

Thread needs solution
Regular Poster
Posts: 34
Comments: 133

Basically I need to do a System Restore, and I would if I could, but I can’t. It would have been far easier.

So, I can boot into Windows 10, 

My question is, do I have to start the process from a USB drive?

Or

Can I start the recovery process from within the program itself, (as the video I saw suggested?)

Thanks 

0 Users found this helpful
Forum Star
Posts: 116
Comments: 2570

If memory serves me correctly, recovery of a system drive from within ATI 2017 involves the PC rebooting and using a temporary Linux installation.  This can be problematic, particularly with more recent builds of Windows, and the possibility that the Linux kernel does not support more recent forms of storage, such as M.2 drives. (They are however supported by the Linux recovery media for the most recent version of ATI 2019. Not sure when this support was added.)

I would only do a live restore if I had a tested recovery media in case things go wrong. One advantage of ATI 2018 and 2019 is the ability to create a Windows RE recovery media which should pick up all necessary device drivers.

Ian

Regular Poster
Posts: 34
Comments: 133

Thanks...

So then, (if I understand you correctly,) the preferred method is to start the process from the USB drive I made. 

Also, which asset has the Linux kernel, my computer, or is it on the USB drive I made a few years ago?

Legend
Posts: 73
Comments: 16447

CotS, it is always recommended to do any recovery involving the OS from the Acronis Rescue Media.

There are different 'flavours' of the rescue media depending on which version of ATI is used to create it, so with ATI 2017, you would most likely have created the default Linux based media on your USB stick unless you used the Advanced option to create WinPE after installing the Windows ADK.

If you attempt a disk recovery from within Windows, then Acronis boots into a temporary Linux environment after modifying your Windows boot configuration data (BCD) which is the reason we do not recommend this approach.  If the BCD is not reset it can leave the PC unable to boot into Windows should the recovery fail.

Regular Poster
Posts: 34
Comments: 133

I’m using the differential method. So, does that mean I ‘ll have to do 1. Full b/u, plus another process to restore/recover all the differentials; i.e. one by one...

or

is the full b/u plus differentials restored/recovered in one operation?

Thanks 

Legend
Posts: 73
Comments: 16447

Recovery of differentials just requires that you choose the specific differential file for the point in time where you want to recover back to and Acronis will follow the chain for the initial Full backup file that the differential was based upon and recover all the contents.

If you have deleted any other differentials from the same chain, then Acronis may complain about missing files from the chain, even though those files are not actually needed or used for the recovery.

Regular Poster
Posts: 34
Comments: 133

Thanks for the reply.

I was finally able to change the boot order on my computer to the Lexar jump drive. But, what happened was once the computer booted it didn’t go to the Acronis Program, but it it told me that he couldn’t boot from the drive. ( I don’t remember the text exactly. )

So I’m wondering, If I have to do this entire process all over again of making a jump drive, (which was hard enough to begin with in the first place.) The old computer had a legacy BIOS,  where this one has UEFI. Does that make a difference?

Crime of the Scene 

Legend
Posts: 73
Comments: 16447

If your rescue media USB drive has worked previously then you should be ok to continue using it but if your computer boots using UEFI, then you need to boot the rescue media using the same mode too.

See KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

More information would be needed to understand why you had problems booting the rescue media?

Regular Poster
Posts: 34
Comments: 133

 

 So then, my USB drive should work on both BIOS and UEFI? Even if the last time it was used it was used on a legacy bios system?  Under Windows 7 Environment?

What type of information do you need?

Legend
Posts: 73
Comments: 16447

Yes, all the recent rescue media is capable of booting in either legacy or UEFI modes, but you need to identify the correct mode when starting the computer as per the examples in KB 59877.

In terms of information needed, details of what steps taken / options chosen when attempting to boot the rescue media, what messages given etc.  Screen images are always helpful.

Regular Poster
Posts: 34
Comments: 133

Thank you for the reply.

In terms of what I’ve been doing:

I’ve put the jump drive in the USB Hub.

I’ve pressed after 12 many times to get into the  BIOS, Which I did and it went fine.

Which I did and it went fine.

With a little difficulty, I change the food order.

I restarted the computer, But when I did the following message appeared:

SYSLINK 4.03 2010-10-22 Copyright 2010 (c) H. Peter Anvin et.al.

ERROR: No configuration file found

No DEFAULT or UI configuration directive  found!

boot:

That is the message I received after trying to boot from the Lexar jump drive.

CotS

 

 

 

 

Legend
Posts: 73
Comments: 16447

I’ve put the jump drive in the USB Hub.

Please try connecting the USB rescue media direct to your computer without using a hub.

Regular Poster
Posts: 34
Comments: 133

Thank you very much for that suggestion. It worked! 👍

 Just to confirm:

All I have to do is select the differential file from the 28th, and after all the steps in the process are completed, will my SSD be recovered/ restored to the 28?

 Thanks in advance,

 Crime of the Scene 

Legend
Posts: 73
Comments: 16447

Just to confirm:

All I have to do is select the differential file from the 28th, and after all the steps in the process are completed, will my SSD be recovered/ restored to the 28?

Yes, providing the differential file and the original full backup file are both from the same version chain, i.e. have the same _b?_ number.  

Regular Poster
Posts: 34
Comments: 133

Thanks. I appreciate the explanation, and the confirmation.