TI2017, fails to open File backup, and asks for older full backup

Hello I am using TI2017 on a PC witch I upgraded from WIN7pro to WIN10 Pro using the Microsoft update agent which installs WIN10 on an existing WIN7 system keeping the software.
I have a FILE backup running for long on some database files every night. It was set mo make a full backup and 6 incremental backups and then the next Full backup with 6 increments a.s.o ...., and AFAIR to keep 183 days of these before deleting it.
I wanted to recover a file today......... but I didnt get access, if I press RECOVER FILE it says
"CANNOT FIND VERSION 1" which is nonsense. the oldest full backup I have has number 203 (from december 2019) , the newest 225 (from this week).
But it TI says it wants version 147..... for some reason I can understand...
I did deleted the backup setup and used the ADD EXISTING BACKUP, now I can validate the LAST block, but again I cannot recover any files!

I will try that on this PC and come back.
I was able to get access on the files using another PC with TI2017, adding the backup with "add existing backup" it was quick and easy, no problem at all, I did recover a file from December..... so it seems to be related to the PC we use as "server" who did generate this backups on the NAS.
- Log in to post comments
Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (All versions) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone : Repair program / settings
MVP Assistant (Log Viewer) latest version see pinned topic in ACPHO forum page.
MVP Custom PE Builder available from Community Tools page.
Acronis True Image User Guides available from Product Documentation page.
imTranslator for quick translation of language posts.