True Image Backup Behaviour Change after System Disk Move

Thread needs solution
Mike Wiseman
Beginner
Posts: 1
Comments: 1

Hi all,

A couple of months ago, I copied my system disk from one device to a new larger device. Prior to this change, True Image was running weekly in incremental mode with a full backup occurring monthly. After the hardware change, the weekly backups are incremental but no full backup is occurring. The incremental file sizes are 6-10 times the previous incremental file sizes. I have no reason for that discrepancy as of now. When I tried to test by using  'Search Files', an error message popup reads: 'Cannot find version 6'. You may have moved or deleted it...' 

I seem to have neglected paying attention to True Image config at the time of the move. Any suggestions?

Thanks,

 

Mike 

Tue, 08/24/2021 - 15:54
0 Users found this helpful
Steve Smith
Legend
Posts: 109
Comments: 27984
mvp

Mike, welcome to these public User Forums.

Whenever you change a drive that is being backed up, you need to reselect the new drive in your backup tasks as the drive unique identifier will have changed.

Any errors suggesting that some versions of backup files cannot be found is usually caused by such files being deleted outside of using the options provided within the True Image application such as using automatic cleanup.  If you delete files using Explorer, then it leaves behind references to those files in the database used by True Image, which then gives these errors!

The best suggestion is to create a new backup task and start over.

Wed, 08/25/2021 - 11:48

Acronis Links  :  Acronis Scheduler Manager  :  Acronis VSS Doctor  :  Backup Archive Compatibility  :  Cleanup Tool (All versions) : Cloning Disks  :  Contact Acronis Support  :  Difference between Backup and Disk Clone : Repair program / settings

MVP Assistant (Log Viewer) latest version see pinned topic in ACPHO forum page.
MVP Custom PE Builder available from Community Tools page.
Acronis True Image User Guides available from Product Documentation page.
imTranslator for quick translation of language posts.

Products: Acronis True Image 9.0 - 11.0, 2009 - 2021  Disk Director 12.5 Acronis Revive
Mike Wiseman
Beginner
Posts: 1
Comments: 1

Thanks Steve, much appreciated.

 

Mike

Wed, 08/25/2021 - 18:10