Acronis 2018 / W10 1803 will not make backup of OneDrive local folders and files

Thread needs solution
Chris
Beginner
Posts: 2
Comments: 2

Situation: I have updated Windows 10 from 1709 to 1803

With Windows 10 1709:  Acronis 2018 works perfectly.

With Windows 10 1803 there were problems: Acronis 2018 / W10 1803 will not make backup of OneDrive local folders and files. I get error messages and may stop backing up OneDrive.

 All other drives, folders and files were backed up OK.

What have I done:

  • Ensured that I, System and Administrator have access to all my local folders, subfolders and files in OneDrive.
  • That these folders are always available, and fully updated on my PC
  • Downloaded the latest Acronis, 11530
  • Uninstalled the old version??
  • Rebooted PC, and installed the new version of Acronis.

With Windowes 10 1803 and Acronis 2018, 11530: Still the same problem.

Can anyone suggest what I can do?

I don't think that a fall-back to 1709 will result in something different than that Acronis works OK again.

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Problem opgrade to W10 1803.JPG 34.42 KB
Udklip.JPG 28.1 KB
Fri, 05/04/2018 - 09:22
Products: AcronisTrueImage 2018
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Steve Smith
Legend
Posts: 113
Comments: 31105
mvp

Chris, there have been several recent forum topics in this area, though this is not an issue that I have seen myself or encountered with my own OneDrive backups with the same system levels for the OS and ATI 2018.

See forum topics:

ATI Won't Backup OneDrive Folders to Cloud after Windows 10 April Update

Backup of OneDrive Folders Fails

Backup won't start - folder may be blocked by another app

I would recommend opening a Support Case direct with Acronis for this issue so that they can investigate this issue for you and other users.

Fri, 05/04/2018 - 11:05

Acronis Links  :  Acronis Scheduler Manager  :  Acronis VSS Doctor  :  Backup Archive Compatibility  :  Cleanup Tool (All versions) : Cloning Disks  :  Contact Acronis Support  :  Difference between Backup and Disk Clone : Repair program / settings

MVP Assistant (Log Viewer) latest version see pinned topic in ACPHO forum page.
Acronis True Image User Guides available from Product Documentation page.
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Products: Acronis True Image 9.0 - 11.0, 2009 - 2025
IanL-S
Forum Hero
Posts: 213
Comments: 5435
mvp

I am getting a slightly different message (folder does not exist or is corrupt - suggest running disk scan), and the backup aborts. 

Sat, 05/05/2018 - 01:52

Gigabyte Aorus GA-AX370-Gaming 5 M/B; AMD Ryzen 1700X; 16gig RAM; 2 x 500 gig Samsung 970 EVO PCIe NVMe, 1 x 250 gig Samsung 960 EVO PCIe NVMe drives + other drives (Windows 10 Pro 64)
Gigabyte Aorus B360 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe +  1 x 250 gig Samsung 960 EVO PCIe NVMe + other drives (Windows 10 Enterprise 64)
Gigabyte Aorus H370 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe + 3 x Kingston HyerX Fury 240gig RAID 5 + other drives (Windows 10 Enterprise 64)
Synology DS414 NAS 4 x 4TB WD Red HDD

Products: Cyber Protection Home Office (latest build); Disk Director 12.5 
Peter Sulatycke
Beginner
Posts: 0
Comments: 1

I am having the same issue after upgrading to Windows 10 1803.  The error says: "Failed to back up file or folder F:\Onedrive': It may be blocked by another application", see attached image.   I closed all office applications and windows explorer but always get this error.  Any idea on what the conflict is?

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450414-147390.png 5.92 KB
Sat, 05/19/2018 - 19:30
IanL-S
Forum Hero
Posts: 213
Comments: 5435
mvp

Have a look at the last post in this thread - the solution there may work for you.

Mon, 05/21/2018 - 07:20

Gigabyte Aorus GA-AX370-Gaming 5 M/B; AMD Ryzen 1700X; 16gig RAM; 2 x 500 gig Samsung 970 EVO PCIe NVMe, 1 x 250 gig Samsung 960 EVO PCIe NVMe drives + other drives (Windows 10 Pro 64)
Gigabyte Aorus B360 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe +  1 x 250 gig Samsung 960 EVO PCIe NVMe + other drives (Windows 10 Enterprise 64)
Gigabyte Aorus H370 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe + 3 x Kingston HyerX Fury 240gig RAID 5 + other drives (Windows 10 Enterprise 64)
Synology DS414 NAS 4 x 4TB WD Red HDD

Products: Cyber Protection Home Office (latest build); Disk Director 12.5