Missing Connection to Backups
I have ATI 2018 Build 15470 running on Windows 7 Pro sp1 x64.
I have a scheduled backup job that runs every night.
Normally, the "Backup" screen has 3 tabs: Backup, Activity, and Recovery.
The Backup tab normally shows the source and destination locations with a “status” icon between them indicating whether the backup succeeded or not. Below that, the screen shows the time/date of the backup and the amount and type of data backed up. And below that is the time/date of the next scheduled backup.
In addition, the right-click context menu on the job name should show Rename, Validate, Clone settings, Move, Delete, Open location, and Search files
However, after last night’s job, although the status icon is the usual green circle with a white check, none of the other information is there. And the right-click menu shows only Rename, Clone settings, and Delete.
The Activity tab shows that there was a successful incremental backup of 4 GB followed by a successful validation.
But the Recovery tab says, “No data to recover yet. Create your first backup version to see its content here.”
Looking at the destination location with Windows Explorer shows last night’s incremental backup, although it’s only about 2.4 GB rather than 4 GB.
Should I do nothing and hope that after tonight’s backup job the missing information will return to the Backup and Recovery tabs?
Or should I do something else – and if so, what would that be?
[Sorry - the website is giving me a lot of problems when I try to upload the images; I'll try later]