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TI 2018 Update Questions

Beginner
Posts: 4
Comments: 6

I have not been able to successfully acquire the latest update for TI 2018 Build 10640.What must I do to accomplish the update.  I The download appears to finish but the update does not appear to progress from there.

True Image 2018 Build 10640 prompts me to update when started.
The update download commences and appears to finish; however the update does
not appear to install.  I've tried the pop up that appears when I start the program and I've tried the links on the Acronis web site.
  When I try to download the latest update from Acronis web site to manually install
it the web site takes me directly to the True image 2019 Trial Download page.
  How do I get the latest True Image 2018 update (for Perpetual Edition) ?  Nothing I have
tried has worked.
  Can you email me a link to the download ?
Thank you,
Ken Boardman

 

Forum Star
Posts: 9
Comments: 1103

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Log in to your Acronis account and download the latest build. Then double click on the downloaded file to install.

Beginner
Posts: 4
Comments: 6

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Thank you Tom.  I am downloading the file now from my account.

Is it necessary to uninstall my present installation prior to installing the updated one?

Ken 

Forum Star
Posts: 9
Comments: 1103

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No.

Forum Moderator
Posts: 91
Comments: 3451

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Hello Ken,

Here is a direct link to the latest update for Acronis True Image 2018 https://dl.acronis.com/s/AcronisTrueImage2018_12510.exe 

To make sure, the installation file is complete, I'd suggest calculating the MD5 checksum as per https://kb.acronis.com/content/1855

MD5: c0c8c1bcd8114a78cc4ec47ed12a380e