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Unable to load NVME Asus

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Beginner
Posts: 1
Comments: 1

Hi gents,

I was trying to create some Recovery medias based on topics here and lastly thru your manual MVP WinPE builder. I was also injecting IRST Intel driver driectly from the Asus PC thru the tool into the rescue USB media, as is perfectly described in how-to,but...... When I boot form the media an blue color page error appears, noticing me that the "driver name.inf" is missing some parts or so and Acr does not startup. In other case, when I did not injected this driver, the ACR is starting OK, but M.2 NVME drive is not listed, so I cannot backup it :-/ Efthimios, is mentioning in this topic: https://forum.acronis.com/forum/acronis-true-image-2021-forum/trying-ba… that an .sys file is needed to load, but .sys file is not possible to inject in Media :-(

Thanks for any ideas.... 

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Posts: 109
Comments: 28196

Radek, welcome to these public User Forums.

My first suggestion would be to try creating the 'Simple' rescue media on your Asus system along with ensuring that you have identified exactly what drivers are being used by your NVMe M.2 SSD?

There are various different types of Intel RST controllers with their own drivers depending on what actual components are involved, i.e. with Optane memory, with VMD, being used in RAID mode with or without BitLocker etc.

You have posted in the ATI 2018 forum and referenced an ATI 2021 forum post - what actual version of Acronis are you using here?

Beginner
Posts: 1
Comments: 1

Hi Steve, thanks for your reply. Mine ACR is 2018 build 15560. The media I am creating on my PC. To back up I would like another one. Basically this means to uninstall the ACR on my pc and to install it on the new one, right? Attached I am sending the driver from new pc, it is "Intel RST VMD Controller 9A0B" which I implemented based on Ekaterina's article,which I can't find now, but there were in a deep detail mentioned how to find the exact driver name thru CMD and how to save this one and later add it to media. Thanks for your time.

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Legend
Posts: 109
Comments: 28196

Radek, if you are moving your ATI 2018 license from your old PC to a new one, then the process to do this is in the following KB document.

See KB 59878: Acronis True Image 2018: "You've exceeded the maximum number of activations for this serial number" which deals with how to move your activation to a different computer.

To install the drivers needed for Intel RST VMD is more complicated...!

See the following forum topics where this has been discussed previously in detail.

Topic: Inaccessible boot media

Topic: Inaccessible boot media

Topic: Intel VMD Raid0 drive wont show up in the True Image 2021 BootStick!

Topic: Unable to backup drive as drive can't be found