Acronis True Image 2019 ne fonctionne sous Win11

Thread needs solution
Max Bourcier
Beginner
Posts: 1
Comments: 1

Hello

after switching to Win11 version on a PC, it is impossible to launch Acronis True image 2019: message Acronis True image is not installed

running from Program(x86)\Aconi\TrueImageHome\TrueImage.exe, message: an unknown error occurred the specified module cannot be found

on 2 other PCs under Win10, Ok

copy of the directory from one machine to the other, always error.

what solution?

Thanks

Max
 

Sat, 02/11/2023 - 17:24
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IanL-S
Forum Hero
Posts: 207
Comments: 5131
mvp

While ATI 2019 is not officially supported on Windows 11, there are many reports of it being successfully used.

Have you tried a repair installation. Download the latest build of ATI 2019 from your account. The in Explorer select the installation file and chose Run as administrator, and when prompted select repair rather than remove.

I do not understand what you mean by "copy of the directory from one machine to the other, always error.' What exactly are you trying to do?

Thu, 02/16/2023 - 07:10

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Max Bourcier
Beginner
Posts: 1
Comments: 1

Hello,

on this laptop under Win11, impossible to start TrueImage

After, copy of True Image directory from my other PC to this laptop, alway error

message " Acronis True Image is not installed   OK"

Mon, 02/20/2023 - 10:39
Steve Smith
Legend
Posts: 110
Comments: 29183
mvp

Max, copying True Image from another PC will never work correctly as there are other changes that installing makes that cannot be copied in that way!

With Win 11 you will also need to not have Core Isolation / Memory Integrity enabled when installing Acronis as this will prevent the install from succeeding due to the Acronis tib.sys driver for Try & Decide being not compatible with this feature of Windows security.

All versions of Acronis need to be installed as Administrator in order to have the required permissions / authorities to work correctly.

Mon, 02/20/2023 - 12:23

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