Skip to main content

ATI 2019 error HRESULT -2147024703

Beginner
Posts: 1
Comments: 1

Продукт: Acronis True Image 2019
Сборка: 14690
Дата: 12.02.2019
Время: 16:01:43
Дополнительные сведения: База знаний Acronis
   
Сведения об ошибке: Module C:\Program Files (x86)\Acronis\TrueImageHome\ti_managers_proxy.dll failed to register. HRESULT -2147024703. Contact your support personnel.

Если вам все еще требуется помощь, обратитесь в нашу службу технической поддержки.

 

Please, help.

 

Legend
Posts: 45
Comments: 14834

Vadim, welcome to these public User Forums.

Please ensure that you are running ATI 2019 from an Administrator level account, and that the application was installed from the same, plus that your security (antivirus, anti-malware etc) software is not blocking any part of the ATI product.

I have not seen any reports from other users reporting this issue with registering the ti_managers_proxy.dll for ATI 2019.

Beginner
Posts: 1
Comments: 1

I disabled the protector and firewall and ran the file as an administrator. Without changes.
Legend
Posts: 45
Comments: 14834

Vadim, the next suggestion would be to try doing a Repair Install of ATI 2019 build 14690, which you do by installing it again without removing the program already there.  Otherwise, open a Support Ticket direct with Acronis to let them investigate this error directly with you.