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The backup failed. Ensure that destination is accessible

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Beginner
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Comments: 2

Fresh installed Windows 10 and Acronis True Image 2019. 

1. ESET Antivirus disabled.

2. Acronis Active Protection disabled.

3. Destination folder properties confirmed full access rights.

4. Launched Acronis True Image as Administrator. 

 

Manual back up fails (other source and designation backup attempts fail too).

Notification received:

The backup failed. Ensure that destination 'G:\Daily Backup User Data\' is accessible.

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Beginner
Posts: 1
Comments: 2

#1

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Beginner
Posts: 1
Comments: 2

#2

Also, an Acronis backup file is noted to appear in the designated folder, but the back up process fails with folder access notification.

Legend
Posts: 100
Comments: 21992

#3

Dean, sorry but more information will be needed to understand what is happening here?

Please download the MVP Log Viewer Tools (link below) and use this to review the messages written to the log for the problem backup task.

Screen images of your backup settings can also be helpful.

Beginner
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Comments: 2

#4

Hello Steve,

I've had the same error message. No data has been backed up. Here is the log:

 

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Beginner
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#5

Dear Steve,

I've encountered the same problem. Here is the log:

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Legend
Posts: 100
Comments: 21992

#6

Francois, welcome to these public User Forums.

The normal cause of 'Destination is not available' error messages is because the backup destination drive has either changed or the partition GUID (identifier) for the drive has changed.

Please try reselecting the Destination drive for the backup task giving this error.