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Disk Cloning Error (Error 0x101f6: A format/resize error."

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I have a 1TB Toshiba HDD, and I recently bought a MX500 250 Gb SSD. I'm trying to clone the HDD but everytime I use the Clone Disk Tool, during the "Synchronizing with operating system process", it says "Disk cloning has failed. See log for details." The logs says "Error 0x101f6: A format/resize error." and "error 0x2160008: A format/resize error.". I'm using only 137 gigabytes in the HDD and the SSD have nothing in it.

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#1

Nicolas, welcome to these public User Forums.

Thank for the log file for this issue.  What I am seeing here is that the clone tool is having an issue resizing your larger C: File system: NTFS Volume label: Size: 535;3 GB -> 152;5 GB

This can occur because there is unmovable data present within the partition.

I would suggest trying to reduce the size of your two large partition on the source 1TB drive to make these partitions small enough to fit on the new SSD with further resizing.  You can try to do this using Windows Disk Management and taking the option to 'Shrink' the volumes - this will give you an immediate indication of how small Windows thinks the partition can go to.

The alternative method would be to use a partition tool such as the free MiniTool Partition Wizard to do any resizing of the partitions, which will have greater success in doing so than Disk Management.

Beginner
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#2

I purchase a Crucial MX500 500GB SSD and tried to clone it with my hard drive. Receive an error the cloning failed, see attached file

8/1/2020 5:47:53 AM: -07:00 7780 I00640002: Operation Clone Disk started.
8/1/2020 5:47:53 AM: -07:00 7780 I00640000: Operation description: Clone Disk 1. Clearing disk Hard disk: 4
2. Clearing disk Hard disk: 4
3. Clearing disk Hard disk: 4
4. Copying partition Hard disk: 1 -> 4 Drive letter: - File system: NTFS Volume label: Recovery Size: 499 MB
5. Copying partition Hard disk: 1 -> 4 Drive letter: - File system: FAT32 Volume label: Size: 100 MB
6. Copying partition Hard disk: 1 -> 4 Drive letter: C: File system: NTFS Volume label: Size: 402.2 GB -> 465.1 GB
7. Copying MBR Hard disk: 1 -> 4
.
8/1/2020 5:50:59 AM: -07:00 7780 I000101F8: Pending operation 52 started: 'Clearing disk'.
8/1/2020 5:50:59 AM: -07:00 7780 I000101F8: Pending operation 52 started: 'Clearing disk'.
8/1/2020 5:50:59 AM: -07:00 7780 I000101F8: Pending operation 52 started: 'Clearing disk'.
8/1/2020 5:50:59 AM: -07:00 7780 I000101F8: Pending operation 14 started: 'Copying partition'.
8/1/2020 5:52:29 AM: -07:00 7780 E000101F6: Error 0x101f6: A format/resize error.
 

I shrink my hard drive to 285.7 GB and cloning still failed for the same reason, see attach file.

8/2/2020 5:55:05 AM: -07:00 7560 I00640002: Operation Clone Disk started.
8/2/2020 5:55:05 AM: -07:00 7560 I00640000: Operation description: Clone Disk 1. Clearing disk Hard disk: 4
2. Clearing disk Hard disk: 4
3. Copying partition Hard disk: 1 -> 4 Drive letter: - File system: NTFS Volume label: Recovery Size: 499 MB
4. Copying partition Hard disk: 1 -> 4 Drive letter: - File system: FAT32 Volume label: Size: 100 MB
5. Copying partition Hard disk: 1 -> 4 Drive letter: C: File system: NTFS Volume label: Size: 285.7 GB -> 465.1 GB
6. Copying MBR Hard disk: 1 -> 4
.
8/2/2020 5:57:02 AM: -07:00 7560 I000101F8: Pending operation 52 started: 'Clearing disk'.
8/2/2020 5:57:02 AM: -07:00 7560 I000101F8: Pending operation 52 started: 'Clearing disk'.
8/2/2020 5:57:02 AM: -07:00 7560 I000101F8: Pending operation 14 started: 'Copying partition'.
8/2/2020 5:57:42 AM: -07:00 7560 E000101F6: Error 0x101f6: A format/resize error.
 

Does this mean the SSD is bad or do I need to do something else before cloning

Thanks

Attachment Size
546963-188667.log 6.56 KB
546963-188670.log 6.77 KB
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#3

William, from a quick look at the log messages, you are moving from a smaller disk to a larger one therefore there is no need to shrink the main C: OS partition.

How are you doing the clone here? 

How are the source and target drives connected?

What type of computer is involved?  If this is a laptop computer as suggested by the SSD make / model, then see the warning below:

Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there.

Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:

It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.

I would strongly recommend making a full disk backup of your source HDD drive before doing any further clone attempts - this is your safety net in case of other problems arising.

You should also consider using Backup & Recovery instead of using Cloning as this can deal with these resizing issues with more flexibility than when using clone.

Note: you will need to use the ATI Rescue Media to follow the advice about.

See KB 63226: Acronis True Image 2020: how to create bootable media and KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

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#4

I'm trying to clone disk from SSD Crucial 500 GB (notebook Disk) to SSD Crucial 1 TB (USB).   I tried with Automatic and Manual process.  In both, the clone disk process stop and a mesage said that I have to see the following log:

 

2020-08-12T20:08:20:934-03:00 11160 I00640002: Operation Clone Disk started.
2020-08-12T20:08:20:934-03:00 11160 I00640000: Operation description: Clone Disk<bold>1. Clearing disk </bold><endl/><indent value=4>Hard disk:    <indent value=10>2</indent><indent value=4><endl/></indent>
<bold>2. Clearing disk </bold><endl/><indent value=4>Hard disk:    <indent value=10>2</indent><indent value=4><endl/></indent>
<bold>3. Copying partition </bold><endl/><indent value=4>Hard disk:    <indent value=10>1 -> 2</indent><indent value=4><endl/>Drive letter:    <indent value=10>-</indent><indent value=4><endl/>File system:    <indent value=10>NTFS</indent><indent value=4><endl/>Volume label:    <indent value=10>Recovery</indent><indent value=4><endl/>Size:    <indent value=10>529 MB</indent><indent value=4><endl/></tabpoint></indent>
<bold>4. Copying partition </bold><endl/><indent value=4>Hard disk:    <indent value=10>1 -> 2</indent><indent value=4><endl/>Drive letter:    <indent value=10>-</indent><indent value=4><endl/>File system:    <indent value=10>FAT32</indent><indent value=4><endl/>Volume label:    <indent value=10></indent><indent value=4><endl/>Size:    <indent value=10>99 MB</indent><indent value=4><endl/></tabpoint></indent>
<bold>5. Copying partition </bold><endl/><indent value=4>Hard disk:    <indent value=10>1 -> 2</indent><indent value=4><endl/>Drive letter:    <indent value=10>C:</indent><indent value=4><endl/>File system:    <indent value=10>NTFS</indent><indent value=4><endl/>Volume label:    <indent value=10></indent><indent value=4><endl/>Size:    <indent value=10>446,4 GB -> 930,8 GB</indent><indent value=4><endl/></tabpoint></indent>
<bold>6. Copying MBR </bold><endl/><indent value=4>Hard disk:    <indent value=10>1 -> 2</indent><indent value=4><endl/></indent>
.
2020-08-12T20:08:40:635-03:00 11160 I000101F8: Pending operation 52 started: 'Clearing disk'.
2020-08-12T20:08:40:649-03:00 11160 I000101F8: Pending operation 52 started: 'Clearing disk'.
2020-08-12T20:08:40:661-03:00 11160 I000101F8: Pending operation 14 started: 'Copying partition'.
2020-08-12T20:09:00:820-03:00 11160 I000101F8: Pending operation 14 started: 'Copying partition'.
2020-08-12T20:09:01:758-03:00 11160 I000101F8: Pending operation 14 started: 'Copying partition'.
2020-08-12T20:09:15:889-03:00 11160 E000101F6: Error 0x101f6: A format/resize error.
| trace level: error
| line: 0x65b5eb7011094703
| file: c:\bs_hudson\workspace\1178\processor\diskadm\da_commit.cpp:348
| function: DaProcessor::CommitImpl::OnDaError
| line: 0x65b5eb7011094703, c:\bs_hudson\workspace\1178\processor\diskadm\da_commit.cpp:348, DaProcessor::CommitImpl::OnDaError
| $module: ti_demon_vs_21500
|592347110
| error 0x2160008: A format/resize error.
| line: 0xc75257350ce0fabe
| file: c:\bs_hudson\workspace\1178\core\da_api\context_context.cpp:1406
| function: context::Flush_
| line: 0xc75257350ce0fabe, c:\bs_hudson\workspace\1178\core\da_api\context_context.cpp:1406, context::Flush_
| $module: ti_demon_vs_21500
|
| error 0x70025: Index corrupted
| line: 0x89d94b01b483de67
| file: c:\bs_hudson\workspace\1178\core\resizer\ntfs\fs_ntfs_check.cpp:903
| function: resizer::NTFSProcessor::CheckIndex
| line: 0x89d94b01b483de67, c:\bs_hudson\workspace\1178\core\resizer\ntfs\fs_ntfs_check.cpp:903, resizer::NTFSProcessor::CheckIndex
| $module: ti_demon_vs_21500
2020-08-12T20:09:15:889-03:00 11160 I000101F8: Pending operation 61 started: 'Copying MBR'.
2020-08-12T20:10:09:068-03:00 11160 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bcf27
| file: c:\bs_hudson\workspace\1178\products\imager\demon\main.cpp:817
| function: main
| line: 0x9f2c53c72e8bcf27, c:\bs_hudson\workspace\1178\products\imager\demon\main.cpp:817, main
| $module: ti_demon_vs_21500
 

Can you help me?

 

Thanks! 

Juan

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#5

Juan, welcome to these public User Forums.

Please see my comments in the previous post to your one (#3), in particular the link describing how laptop / notebook drives need to be cloned in order to be bootable.

Your log shows that ATI hit an issue with resizing the old main C: OS partition from 446.4 GB to 930.8 GB and the associated error line:  error 0x70025: Index corrupted  shows that there is a file system error on the original Crucial 500 GB SSD that you need to fix before attempting to clone again.

You should run CHKDSK C: /F to check for the file system error and try to fix it.

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#6

Ok, thanks for your help!!

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#7

Steve, first I run CHKDSK C: /F and after that I run the Acronis in Manual mode "proportional" (both of them "as administrator") . Disk cloning finished successfully.
Thanks again for your help!