Email notifications not working due to using TLS 1.0
I'm evaluating Acronis True Image 2019 as a replacement for my existing backup/recovery solution (ShadowProtect). Backups are running smoothly (although I haven't done a test recovery yet). And, I'm pretty pleased with the ease of setting up backup jobs compared with ShadowProtect.
Unfortunately, I've run into an issue with email notifications not working. My mail provider (pair.com) has disabled TLS 1.0. When I try to send a test email notification, in Wireshark I see ATI try to start a TLS v1 connection, at which point the mail server closes the connection. So, I don't think there's any question that it's the use of TLS 1.0 that's the root cause of the issue.
Is there any way to force ATI to use TLS 1.2? I didn't see any settings accessible from the user interface, but perhaps there's a configuration setting somewhere?
I also see there's a 2020 beta going on. As I've not purchased the product yet, I don't have access to the beta code. Does anyone know if ATI 2020 uses TLS 1.2 by default?
Thanks for your help!
Edit: I'm on a Windows 10 platform.
Edit 2: I also should mention that I opened a support ticket few days ago. I haven't received a response yet, which I suspect is because I haven't purchased any product yet.