Error Message 0xb042e: Destination is unavailable
I have received this error message several times. When I purchased Acronis True Image 2021 in February 2021 (previously used Acronis True Image 2014) I created a complete backup for my entire laptop. The laptop has a C Drive (Samsung 512GB) and a D drive (WDC WD20SPZX 75UA7T0 2TB). I have two (WDC WD40 EZRZ-00GXCB0 4TB) USB drives for backup. The USB drives are in Rosewill METAS 3.5 inch USB Enclosures. One of the USB drives is for the C drive and one is for the D drive. The error messages have been consistent for the USB drive that backs up the C drive.
I initially was backing up the entire laptop in one file. Yesterday I changed it back to the scheme I used in Acronis True Image 2014 using one USB drive for the C drive and the other for the D drive after reading other posts that suggested that is a better way to go. I decided to delete any chains older than 31 days, and a full backup after 5 incremental, for now just to see how much room the operation takes. That would give me 5 full backups at any one time if I am reading it correctly.
I have uploaded three log files. Two of them are from today. They are labeled "Operation Samsung SSD 850 PRO
512GB EXM04B6Q" because I created a Disk/Partition task to backup the C drive. You can see that backup that started at 12 Noon ended with the error message. Just after that at 12:04 the backup started automatically and was completed successfully.
The log with the "Operation MY MACHINE" is an example of the 18 times that the backup had errors.
So MY MACHINE and the Samsung backup are using the same USB drive. I have retained a couple of the MY MACHINE full backups that did run successfully. I may decide to keep one of them since I moved my video storage off my D drive to save backup room. That way I'll have the videos stored in two places.
I am wondering if the Rosewill drive housing is the culprit? Both WDC USB drives were purchased in January 2021 directly from Western Digital. So far the D drive backup has progressed smoothly.
Thanks for your help!