External USB drive not recognised on 2 computers after Acronis True Image hung and was killed in Windows Task Manager
While copy data using Windows Explorer to a USB 3.0 external hard drive, I also opened True Image 2019 to make a backup settings change and I was immediately prompted to update to True Image 2020. Both the update prompt window and the main True Image window became unresponsive so after a few minutes, I killed True Image in the Windows Task Manager. Now when I plug the USB external hard drive into 2 different computers, it is not recognized. How do I fix this ASAP?
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