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How do I get a refund?

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Beginner
Posts: 2
Comments: 1

Your product doesn't work. PERIOD.

It's a waste of my time, its a waste of my computers, and it's a waste of my money.

How do I get a refund and get my money back?

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Legend
Posts: 79
Comments: 16763

Scott, you will need to contact Acronis direct - follow the information in  How to get support? and pick the option to open a PreSales case.  If you bought the product within the last 30 days then there should be no issue with getting a refund. 

If you want to get help in getting ATI working then the folks here are always willing to try to help you to do so.  We are just users like yourself, not employed or paid by Acronis to be volunteers.

Forum Hero
Posts: 66
Comments: 7735

Frequent Poster
Posts: 134
Comments: 721

Your product doesn't work. PERIOD.

Many of us seem to think the product actually works pretty well when used for its intended purposes.  (It does not work well as a word processor or floor polisher.)

Would you care to describe the problem(s) you experienced?