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Operation has completed with errors Error whilst cloning

Beginner
Posts: 2
Comments: 1

Hi people,

Am trying to clone my hard drive to a new SSD which is twice the size. (Previous was a 1TB drive and new one is a 2TB SSD)

I keep getting this error. Any ideas?

 

 

11/02/2019 10:16:31: 00 10432 I00640002: Operation Clone Disk started.
11/02/2019 10:16:31: 00 10432 I00640000: Operation description: Clone Disk 1. Clearing disk Hard disk: 3
2. Clearing disk Hard disk: 3
3. Copying partition Hard disk: 2 -> 3 Drive letter: E: -> F: File system: NTFS Volume label: New Volume Size: 0.910 TB -> 1.819 TB
4. Copying MBR Hard disk: 2 -> 3
.
11/02/2019 10:16:45: 00 10432 I000101F8: Pending operation 52 started: 'Clearing disk'.
11/02/2019 10:16:45: 00 10432 I000101F8: Pending operation 52 started: 'Clearing disk'.
11/02/2019 10:16:45: 00 10432 I000101F8: Pending operation 14 started: 'Copying partition'.
11/02/2019 10:16:56: 00 10432 E000101F6: Error 0x101f6: A format/resize error.
11/02/2019 10:16:56: 00 10432 I000101F8: Pending operation 61 started: 'Copying MBR'.
11/02/2019 10:17:00: 00 10432 E013C0005: Error 0x13c0005: Operation has completed with errors.

Start: 11/02/2019 10:16:31
Stop: 11/02/2019 10:17:00
Total Time: 00:00:29

Forum Hero
Posts: 42
Comments: 6386

Did you check the clone drive after to see if it actually boots or has data on it? It may be it cloned, but couldn't expand the full-size of the new disk due to the partition schem if it has some additional vendor specific recovery partitions. If so, then you could try to expand the test in Windows disk management or use a free tool like Minitool Partition Wizard.

Was the clone done in Windowe or with rescue media. Try rescue media if you didn't. Be sure to do a full shutdown first (hold shift when you press the shutdown button in Windows).

Also, what is the model of the new drive? There are some newer 4k drives that cannot clone because of the format difference between traditional 512k and  newer 4k sector sizes. In those cases, you would need to take a full disk backup of the original and then restore the backup to the new one, instead of cloning.

 

Legend
Posts: 45
Comments: 14834

Oliver, a format/resize error means that ATI is having problems when resizing your source partitions to fit on the target drive, which may in turn be caused by a problem on either drive.

The options here would be to check both drives using the diagnostic tools provided by the disk maker, or to clone the source drive 'as is' without any resizing, then make such size changes after the new drive is in and working.

Beginner
Posts: 2
Comments: 1

Hey guys,

Thanks for the responses. The new SSD is Crucial CT2000MX500SSD1Z 2000 GB 2.5 Inch 7 mm M x 500 SATA Solid State Drive

Also, I'm not 100% sure what you mean by 'or to clone the source drive 'as is' without any resizing, then make such size changes after the new drive is in and working'

Am not massively techy!

Ollie

Legend
Posts: 45
Comments: 14834

Ollie, please see KB 61665: Acronis True Image 2019: Active Cloning in Windows - and look at point 2. in this document where it states:

On the Clone Mode step choose whether to use Automatic or Manual transfer mode. In Automatic transfer mode, the partitions will be proportionally resized to fit your new hard drive. The Manual mode provides more flexibility. See Manual partitioning for more details about the manual mode.

The error you show in the log comes from when Automatic mode for cloning is being used and ATI has a problem with one of your source partitions for resizing it.  Try using the Manual mode instead and use the original partition sizes in the Manual partitioning panels when shown.

This should allow the clone to be successful but will not be using the full size of your new, larger SSD drive.  Swap the new SSD with the original 1TB drive and test that the computer will boot from the SSD OK.  Please leave the old drive disconnected when booting to Windows.

If the new SSD boots into Windows without any issues, then you can use a partition program to resize the partitions manually to take advantage of the extra space on the SSD.  I would recommend downloading / installing a copy of the free MiniTool Partition Wizard program for this purpose, which will allow you to make the further changes using a GUI interface.