Read and restore .tib files with ATI19
Hello and good day to all!
My Win10 desktop had to be completely rebuilt a month ago. It works now, but of course all programs and data from the start partition c:/ are not available anymore.
I made a last full backup under ATI19 on 10/01/2022, then another incremental backup on 10/04/2022. To access these tib files, the Acronis service allowed me to download ATI19 under a download link. I was able to install and run this ATI19. So far, so good. I then connected the External Hard Drive where my backups (*.tib) are located.
Now the problem: The newly installed ATI19 apparently does not recognize the backups on my external hard disk EXT (F:).
(1) Does it not recognize the external hard drive, because it may be that it was still called EXT (E:) at the time of the backup?
(2) Or is there something wrong with the new serial number of ATI19? The original serial number I used to register ATI19 after purchase is no longer available to me at the moment.
What can I do? Would be nice if someone could help me! Thanks a lot!