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Restoring from a network share

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Posts: 21
Comments: 65

I am having a heck of a time restoring from a network share. I have just moved to a laptop as my primary desktop. I don't have an external drive hooked up but I do have another box running Windows 7 that I'm using for a media server which has two large hard drives running in RAID1 configuration.

I have added a folder on the media server, I've shared the folder using the Advanced sharing option giving EVERYONE full control of that folder. I can transfer files to the share from my PC, I can copy files from the share to my PC, and I can delete files on the share from my PC.

Now I start Acronis from my desktop and backup my PC to the share on my media server. All is fine, and the backup completed without any errors. I can open the backup of the media server and copy files.

Now I start a restore from the share on the media server. I go through the process and it tells me I need to reboot to complete the process. I reboot and I get an error: Operation has completed with errors.

I have attached a snapshot of the error. It looks like it looses connection to the backup after the reboot?

Is this a authentication problem and do I need to create a specific user with no password?

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20200120_111228.jpg 61.8 KB
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Legend
Posts: 82
Comments: 19305

#1

Michael, starting any recovery from within Windows where the backup archive is located on a network resource is almost certain to lose the connection after ATI does a restart.

You need to ensure that your laptop is connected to your network via a cable and not using wireless.

After restarting, you need to test to see whether your network adapter in the laptop is recognised by the temporary Linux OS which is being used, and if so, that you can connect to the remote media server, plus provide any credentials that are needed.

I would recommend not attempting this type of recovery from within Windows, but instead, creating the Acronis Rescue Media using the ATI 2019 Simple method which uses WinPE and will pick up any device drivers from your Windows Recovery Environment where possible.

See KB 61632: Acronis True Image 2019: how to create bootable media

Also KB 61621: Acronis True Image 2019: How to restore your computer with WinPE-based or WinRE-based media

KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

KB 46015: Acronis Bootable Media: Troubleshooting Network Browsing Issues

KB 45331: Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection

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#2
Steve Smith wrote:

You need to ensure that your laptop is connected to your network via a cable and not using wireless.

There is wireless support in the recovery medium created by the MVP Custom PE Builder if you absolutely must recover across a wireless connection.  However, I've seen reports that no everyone has luck using this support.  (I've tested it a few times and had no trouble, but I've never used it when I actually needed a recovery.)  

That being said, using a wired connection is certainly more reliable and faster.