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"There is not enough space on the volume where the snapshot storage is located."

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Beginner
Posts: 2
Comments: 8

Hello. I did a forum search on this issue and found some help but I am still not sure about some stuff. This is above me so I am asking for patience. All worked well until recently: "there is not enough space on the volume where the snapshot storage is located." So I ran vss doctor from advice on a similar issue here but I was hoping it would have "fixed" the issue and not tell me what I already know. I extented the volume shown in red since I assume that was the low volume but then my pc did not boot up so I had to reinstall from a previous backup. How do I safely create more space where the snapshot is saved (where ever that is) so I can continue my backups? Thanks for any help.

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Legend
Posts: 110
Comments: 29183

Andre, just looking at your 2.JPG image raises a concern over what is being stored in the hidden / system partition at the beginning of your Disk 0?

First, the size of 6.84GB for this System partition seems excessive, especially with only 4.58MB of free space.

The System partition is normally less than 500MB in size - mine is only 260MB with 167MB of free space.

Download a copy of the free MiniTool Partition Wizard and install this, then there is an option that will allow you to Explore the contents of that System partition to see what is using all that space?  See the images below from my own system.


 

Beginner
Posts: 2
Comments: 2

Just went through this. 

Took a lot of surfing to find the answer that worked for me.

Message says no room for VSS Shadow Logs – do the following:

Shadow Copy Logs for VSS are stored in System Reserved partition.

Disk Manager – Assign Drive Letter to System Reserved Partition/

Command Prompt - RUN as administrator. Enter the following.

Type fsutil usn queryjournal (Assigned Drive Letter:) to see logs

This will show stuck logs.

Type fsutil usn deletejournal /N /D (Assigned Drive Letter:) to remove logs

Remove Drive letter from System Reserved Partition.

This gives additional space for VSS Shadow Logs.

Working fine now.

Good Luck.

Walt

Beginner
Posts: 2
Comments: 8

Thanks Walter Flesher. I try to follow your instructions but I'm new at this. Do you have a more detailed instruction? I don't fully understand the instructions. Sorry. Also, I downloaded and installed the free minitool partition wizard. I see the largest file 'restore.wim' is around 6.64 gb. 

Beginner
Posts: 2
Comments: 8

Update: I looked at my restore point disk allocation amount and it was at 100% so I lowered it to 2%, deleted any restore points, which was a risk, I know. However, nothing has changed. I still can't backup due to low space and the partition is still showing red (almost full).

Legend
Posts: 110
Comments: 29183

Andre, what version of Windows are you running on this system?

I see the largest file 'restore.wim' is around 6.64 gb. 

That 'restore.wim' file is dated from December 2013 which suggests that it is very out of date or perhaps comes from the option to perform a factory restore from the time the PC was bought?

My own system partition has no .wim files at all, and the only one I can find is the 'winre.wim' in the Windows Recovery partition and that is under 600MB in size, just to provide the recovery tools on startup.

Beginner
Posts: 2
Comments: 8

It's Windows 10, Sir. Great observation on the restore.wim file being outdated. Perhaps I can delete it but I looked and can't find it either.

Legend
Posts: 110
Comments: 29183

Andre, in order to delete the very old restore.wim file, you would first need to allocate a drive letter to the System partition, which you should be able to do using the Partition Wizard tool, then open that drive in Explorer and have the View settings set to show Hidden / System files.

The alternative method would be to boot your PC from a Linux live CD distro then do the delete from that platform via the Linux file manager.

Beginner
Posts: 2
Comments: 8

Genius. That worked, Sir. I was able to delete the large file and now the partition is no longer in red.Thank you and Walt Flesher for all the help!!