Skip to main content

0 KB backup

Thread needs solution
Beginner
Posts: 3
Comments: 12

Every so often I backup image created with 0 KB.

Why is it doing this?

Attachment Size
backup.jpg 93.69 KB
0 Users found this helpful
Legend
Posts: 106
Comments: 26390

Chris, the most likely explanation is that the backup task failed before it had written any significant amount of backup data to the image.

You need to review the logs for the task to find out more.

You need to be using the new log viewer tool per the link below.

MVP Assistant - a new tool, including new Log Viewer (Latest version 1.1.4.0, 9/27/2021)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.