All Tasks stopped working and are now corrupt
Hi there, nearly all my customers ATI backuptasks stopped working around 18th of October, wether its 2017,2018, 2019 or 2020 version. I checked 17 machines, the tasks are corrupt and I dont know what went wrong - what a mess. I went to the tasksettings and what can I say, various settings are gone. As I tried to correct them, ATI wont save the changes. So, I deleted the faulty tasks and made it new, but ATI still does not what configured. I do have more than 50 customers workin with ATI, and I have no idea which Tasks still work or not because email notification also stopped working. Shame on you Acronis for such a messy software. I really dont know what happened but its very curios that so many machines stopped working at the same time. How shall I explain that mess to my clients and how to justify that. Please give me advice on how to reset the software to factory settings.
Anybody else having this behaviour?