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backup exclusion issue

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Beginner
Posts: 1
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Dear Sir

I am Using Acronis True Image 2021 Advance with Cloud , Yesterday i have started Disk Partition backup (2nd Hard disk non bootable ) on cloud and put some Folders in Exclusion to reduce the Size of File but the backup not excluded files .

Please advise me.

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Legend
Posts: 109
Comments: 27768

Rita, welcome to these public User Forums.

What actual backup task type are you using here?

If you are doing a Files & Folders backup to the Acronis Cloud then you cannot exclude any Folders that are included in the Source selection for the task.  Those folders have to be deselected in the Source panel.

If you are doing a Disks & Partitions backup, then you should be able to select the unwanted folders by using the [...] option shown at the right end of the exclusion option which will open a Window to allow you to navigate to where the folder is and select it to be excluded.