Skip to main content

How to view assigned licenses?

Thread needs solution
Beginner
Posts: 1
Comments: 0

I have licenses from True Image 2017, 2018, and 2020 that are applied to various computers, a few of which are no longer operational.  I tried to activate a new computer using a TI 2020 license but it said I exceeded the number of activations for that serial number.  Does anyone know of a way to view which computers are activated with a specific TI version license?  I thought this was possible at one time by logging into my Acronis account but I don't see that capability listed.  Thanks in advance for assistance.

0 Users found this helpful
Legend
Posts: 109
Comments: 27768

There is no direct method of seeing where any perpetual licenses have been used - that is only available for subscription licenses!

All that you can do is to follow the steps shown in such as KB 62744: Acronis True Image 2020 (Windows): "You've exceeded the maximum number of activations for this serial number" - where you will be shown the names of the computers currently holding a license to allow you to move it to the current computer.