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I can no longer access my acct

Thread needs solution
Forum Member
Posts: 16
Comments: 19

I can no longer access my acct I need to get my license info to activate my paid for ATI products everything got messed up when you created this new product so help get all my seral numbers of my purchased products. The only thing is working is the forums barely let me post for feedback I dont even see a way to make sure I get replies to this message atm. 

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Legend
Posts: 106
Comments: 26390

Sorry but only Acronis can help you with any account issues - open a support ticket with them as a non-technical issue for licensing etc.

You could try with the old or new Account login pages to see if that helps?  Acronis Account login Old page

Forum Moderator
Posts: 209
Comments: 6627

Hello techman,

do you still experience issues with accessing your account? 

Forum Member
Posts: 16
Comments: 19

I was able to get an email with all my serial numbers my forum acct still works it looks like my ATI 2020  will be the last product I dont need a yearly sub or the unneeded security freature of the cyber protect software. Still, no lifetime subs either like EASEUS 

Forum Moderator
Posts: 209
Comments: 6627

techman wrote:

I was able to get an email with all my serial numbers my forum acct still works it looks like my ATI 2020  will be the last product I dont need a yearly sub or the unneeded security freature of the cyber protect software. Still, no lifetime subs either like EASEUS 

Hello techman,

sorry to know that the change in the licensing option disappointed you. I've passed your feedback to the respective teams.