No error handling for local network recovery
I've tried looking around the forum to check if someone had a similar issue but I didn't find anything, so I decided to make this post.
We use ATI to do full backups of HDs periodically, and the backup files are stored on our 3 computers.
Whenever we need to recover or use the files in another computer, we use the file/folder recovery option on ATI and select the ones we need- frequently the entire "Users" folder. It gets sent through our local network by using a temporary shared folder on the receiving computer.
Some files (e.g.: Onedrive folder, some Appdata folders.) are not able to be directly sent through this method due to file permissions(?), causing ATI to pop up an error box with the buttons "Repeat", "Ignore", or "Cancel". We usually just go and ignore these files and then move on with our tasks since they are not the files we need anyway.
That error box also pops up whenever ATI cannot recover due to loss of connection or some other kinds of blocking, so we use "Repeat" once the problem is settled for it to continue the recovery process.
The problem is we've been using ATI 2016 all this time, and once we switched over to ATI 2020... There's no error box. Whenever something happens to the recovery (due to previously mentioned finnicky files or loss of connection), the recovery does not wait for any user input and instead just immediately stops the recovery process. It also shows on the backup page the message "Recovery has succesfully completed", but upon inspecting the "Activity" tab or the receiving computer's shared folder, you can clearly see it stopped midway through.
We tried all the error handling options, to no avail. We've switched back to ATI 2016 for now since we can't always check if the backup was completely recovered or not. Is there any way to get the user input error box from ATI 2016 back?