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Shadow Copy Error

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Beginner
Posts: 6
Comments: 12

Windows 11, version 22000.282.  ThinkPad P50, with 4TB SSD.  Kept seeing the VSS error in Application Event Logs.  How shall I troubleshoot?  What is "\\?\Volume{b7d98883-1ff2-40d0-85f5-c68ff6a757ef}\"?  Application event logs attached.  Thank you very much!

=====

Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{b7d98883-1ff2-40d0-85f5-c68ff6a757ef}\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
]. 

Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet

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Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out. Error context: DeviceIoControl(\\?\Volume{b7d98883-1ff2-40d0-85f5-c68ff6a757ef} - 0000000000000218,0x0053c010,000001D232206920,0,000001D232207950,4096,[0]). 

Operation:
   Committing shadow copies

Context:
   Execution Context: System Provider

=====

Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{b7d98883-1ff2-40d0-85f5-c68ff6a757ef}\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
]. 

Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet

=====

Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out. Error context: DeviceIoControl(\\?\Volume{b7d98883-1ff2-40d0-85f5-c68ff6a757ef} - 0000000000000260,0x0053c010,000001D232206920,0,000001D232207950,4096,[0]). 

Operation:
   Committing shadow copies

Context:
   Execution Context: System Provider

=====

Attachment Size
App.zip 19.81 KB
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Forum Hero
Posts: 55
Comments: 9131

Michael,

This indicates that I/O load on the VSS writer is excessive and causing the error reported.  The Acronis VSS Doctor tool can diagnose and fix that issue for you. 

You can download the tool Here