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Cleanly uninstall 2021?

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Beginner
Posts: 1
Comments: 1

I uninstalled 2021, want to downgrade to 2018.  However, uninstalling didn't seem to complete.  The Acronis folder was left behind, renamed that, but seems settings are still in the registry.

When I go to install 2018, it says the latest version is already installed and there is no way to proceed.  However, 2021 is not in the programs list to uninstall.

Is there some way to cleanup settings left behind after an partial (apparently) uninstall?

Thank you

 

1 Users found this helpful
Forum Star
Posts: 161
Comments: 1567

Sean, get the Acronis cleanup tool and run that. It should go through and delete all the residue.

https://kb.acronis.com/aticleanup

Forum Star
Posts: 191
Comments: 4548

Sean, you can (in my experience) ignore the editing of the registry. Only do so if you subsequently have problems.

Ian

Beginner
Posts: 1
Comments: 1

Bruno-- I found the cleanup tool in another thread shortly after I posted, but my message was still in moderation.

The tool was able to solve the problem.

Your response was the solution, but is marked as "didn't help" and I can't seem to change it.  I'm not familiar with this forum software.

Thank you