Acronis True Image Echo Server - no USB drives in recovery mode

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Leland Blake
Beginner
Posts: 1
Comments: 0

I am using an older build of Acronis True Image Echo Server - Build 8,018. Prior to this I was backing up to an internal hard drive. I would like to back up to an external USB drive. But when I boot up with the recovery media generated from this build, no USB drives are detected. Is there a later version of the recovery media that will work with this build and detect the USB drives. If so, where would I download it. Thanks.

Thu, 02/25/2016 - 13:49
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Ekaterina
Forum Moderator
Posts: 248
Comments: 7081

Hello Leland,

Thank you for your posting! You could download the latest available build version and bootable media under your account at https://account.acronis.com/login. Here you will find the guidelines on how to register your license key under account.

Thank you,

Thu, 03/10/2016 - 10:52

Best regards,
Ekaterina Surkova | Forum Moderator

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