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Acronis True Image Echo Server - no USB drives in recovery mode

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I am using an older build of Acronis True Image Echo Server - Build 8,018. Prior to this I was backing up to an internal hard drive. I would like to back up to an external USB drive. But when I boot up with the recovery media generated from this build, no USB drives are detected. Is there a later version of the recovery media that will work with this build and detect the USB drives. If so, where would I download it. Thanks.

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Hello Leland,

Thank you for your posting! You could download the latest available build version and bootable media under your account at Here you will find the guidelines on how to register your license key under account.

Thank you,