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Acronis® True Image Echo Server® (build 8,398)

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Hello,

I am trying to take backup of the server to local drive but I got the below error:
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E00640067: Failed to run the task

Failed to execute the task script. Error #1385 - "Logon failure: the user has not been granted the requested logon type at this computer (0xFFF0)
code = 80070569)
Tag = 0xBD28FDBD64EDB8AF"
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I am able to copy files and edit this drive but acronis is not. I have logged in as domain administrator.

From eventlogs I have the below error:

An account failed to log on.

Subject:
Security ID: SCMAIN\administrator
Account Name: administrator
Account Domain: SCMAIN
Logon ID: 0x13dffc1c5

Logon Type: 4

Account For Which Logon Failed:
Security ID: NULL SID
Account Name: Ku5Mp6Kx8Od3Vr
Account Domain: CM01

Failure Information:
Failure Reason: The user has not been granted the requested logon type at this machine.
Status: 0xc000015b
Sub Status: 0x0

Process Information:
Caller Process ID: 0x2318
Caller Process Name: C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

Network Information:
Workstation Name: CM01
Source Network Address: -
Source Port: -

Detailed Authentication Information:
Logon Process: Advapi
Authentication Package: Negotiate
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon request fails. It is generated on the computer where access was attempted.

The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

The Process Information fields indicate which account and process on the system requested the logon.

The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

Could you please help me what is the problem?

BR

Murat

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