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Restore problems, Keyboard and mouse not working

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We use Acronis® True Image Echo Enterprise Server® with Acronis Universal Restore® (build 8,163)
I just did a restore to dissimiliar H/W to a different server. Usually the hard part is the Raid drivers but this time the server boots up an is at the Login Prompt but the KB and Mouse don't respond. The Numberlock light on the KB doesn't even come on. I know sometimes USB devices take a few to detect but its been a half an hour. What can I do to get this working so I can login and use the server?

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Welcome to Acronis forums! I'd recommend trying the suggestions outlined in the article USB Mouse and Keyboard Do Not Work After Restoring with Acronis Universal Restore