Acronis 2012 breaks QuickBooks
We are a small business service provider and recently installed TIH2012 on a clients notebook computer. We believe it broke QuickBooks.
- Startup Recovery Manager was enabled and a Secure Zone created
- A Full System incremental backup was setup to run weekly to the Secure Zone
- Online backup of user data only was also setup to run every 2 hours.
At first we thought an MS Windows or Intuit update broke QuickBooks but then we saw the same exact error happen when I installed Acronis on my personal notebook.
The error when starting QuickBooks is:
"Could not initialize license properties"
[Error 3371, StatusCode -11118]
This is no coincedence, here's why:
Our clients notebook is an HP Probook running WinXP 32 with QuickBooks 2008
My notebook is an HP Probook running Win7 32 with QuickBooks 2010
- Same error, both running AITH2012 configured the same way.