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Acronis 2014, can't delete an Acronis Cloud backup

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Beginner
Posts: 2
Comments: 6

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Legend
Posts: 102
Comments: 22503

#1

Robert, sorry but any issues related to the Acronis Cloud servers can only be addressed by Acronis Support.  We have no access to the Acronis servers from these user forums.

See How to get support? for opening a support conversation with Acronis.

Beginner
Posts: 2
Comments: 6

#2

Many thanks, Steve I'll try that again, however, last time it said there was no support.

 

Legend
Posts: 102
Comments: 22503

#3

Robert, if you have an Acronis Cloud subscription, then you do have support regardless of using ATI 2014 as your application.  When you go into the web page, select your subscription product not ATI 2014 from the list of products for support.