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Acronis products and Accessibility?

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Beginner
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It seems that Acronis is making their products less and less usable for visually impaired users.

Not only are they now defeating my use of screen magnifiers (only shows what is behind their screens), now they are going to an even lighter text color on a white background. Hardly high visibility...

Is there any way to change the background color/font color schemes? Like changing skins or themes? Preferably to a high contrast one? This would greatly help!

Thanks.

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Forum Star
Posts: 24
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Hello Jon,

Welcome to our Forum, we're glad to greet you here. 

I regret to inform you that currently it's not possible, but we've sent the request to the Development team, and the opportunity of implementing it is being discussed.

I have also forwarded your comment to the Development and Management teams via our Customer Listening System. Your opinion is important for us, and your feedback will help us to speed up the process of implementing these changes.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

tdg
Beginner
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Comments: 4

Has any progress been made with this?

tdg
Beginner
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Comments: 4

_

Beginner
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Comments: 1

Like Jon, I too am visually-impaired, progressively so, and I can no longer independantly use ATI 2012 because the gui colors are not changeable. I cannot afford to upgrade this great product if I cannot see any of its' interface. Will the developement team please consider implementing an accessibility philosophy soon?

Forum Star
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Hello Everyone,

Thank you for your posts and we appreciate your feedback.

Joyce, I forwarded this thread to our Product Management team and we will do our best to implement the features that you requested in one of our next versions.

I would really appreciate if you could continue submitting your feedback from this link so that we can have your suggestions in our system.

Please let me know if you have additional questions.

Thank you.

Beginner
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I too am visually handicapped. I have no color vision at all, and I see the world in grayscale. So the colors used in Acronis products are very hard for me to see. I need high contrast! So please provide a way for the user to change the color palate, or at least, change the colors so that text is displayed as either dark text on light background or light text on dark background. I have been using Acronis products for years, and they just get harder and harder to use.

Beginner
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Acronis Development Team,

SO now that this issue (as frar as I'm aware), had been unresolved for a couple years, and now version 2014 is available, I'd like to know if there has been any work done to modify the text color used in your user interface? I currently have version 2013 and would like to upgrade to 2014 but I'd like to first know if the interface has been changed with increased contrast for visually impaired users in this new version. If not, I'm done with the frustration of trying to read these screens. And I'm guessing the possibility of making your interface support screen reading software is not even a consideration? Just asking...

Thanks,
Rob

Beginner
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Comments: 1

The issue of Accessability was raised nine years ago and looking at the 2020 version has still not been addressed?

High Contrast Mode was available on Windows 7 as a built-in feature, most software can simply adopt the 'look and feel' from the operating system.

Yes I am a Computer Programmer, before you ask....

Maybe this is a low priority to the Management or Board of Directors?

Either way totally disgusting!

 

Forum Moderator
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Comments: 6879

Hello Aasim,

thank you for taking the time to share your feedback on UI! I've passed it to the product management for review and will get back with an update regarding this request.