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Acronis True Image Home 2009 fails with error #1008

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I have always had good luck with backups on this version. Now I am readying to sell the XP machine, and want to do an image backup. I have cleaned up all the personal files, and am now using a different user account, but it still has Admin. When trying to perform an image backup I get: "Failed to execute the task script. Error #1008. "An attempt was made to reference a token that does not exist (0xFFF0)" Does anyone have any idea what this means, or how to correct it? I am doing the image backup the same way I always did. I have tried to make it output to a couple different disks, no difference. Very frustrating.

p.s. I hate the interface on Home 2012. Is there any way to get an interface like 2009?

Beginner
Posts: 1
Comments: 1

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Since no one has an answer to this problem I am trying to reload the product. Do I need to unistall and then reinstall, or can I just install over the existing one?