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Acronis True Image Home does not support windows dynamic discs, EZ drices etc.

Beginner
Posts: 1
Comments: 1

I have been using Acronic True Image 2009 free edition since 2016 on a Dell all-in-one PC with a 1TB hard drive that has a partition.  I have been regularly backing up my C drive on to the second partition and never experienced any issues.  The bootable disc also works fine and I have been able to recover partitions.

Just last weekend, I am suddenly getting the above message after the PC has booted from the CD ROM and Actonic True Image has started.

Can someone assist please?

Regards

Daman

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Legend
Posts: 80
Comments: 16818

Daman, welcome to these User Forums.

What version of Windows OS is running on your Dell PC?

The ATI 2009 User Guide states the following:

1.3.2 Supported operating systems
Acronis True Image Home has been tested on the following operating systems:
• Windows XP SP 3
• Windows XP Professional x64 Edition SP2
• Windows Vista SP 1 (all editions)

1.3.4 Supported storage media
• Hard disk drives *
• Networked storage devices
• FTP servers**
• CD-R/RW, DVD-R/RW, DVD+R (including double-layer DVD+R), DVD+RW, DVD-RAM,
BD-R, BD-RE***
• USB 1.0 / 2.0, FireWire (IEEE-1394) and PC card storage devices
• ZIP®, Jaz® and other removable media
Copyright © Acronis, Inc., 2000-2009 13
* Acronis True Image Home does not support dynamic and GPT disks.

Beginner
Posts: 1
Comments: 1

Thanks for your response Steve.

I have been using Win 10 without any issues for almost 18 months.

If I upgrade to a newer version (free or paid) will that version be backwards compatible i.e. will I be able to retore from an image created using ATI 2009?

Thanks again.

Daman

Legend
Posts: 80
Comments: 16818

Daman, see KB 1689: Backup archive compatibility across different product versions - which has a list of all the versions that Acronis has tested for compatibility, including back to ATI 2009.