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Acronis Virtual Disk Bus driver - how to remove??

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Beginner
Posts: 1
Comments: 1

Hi

I was looking at my 'devices and printers' under control panel, and I noticed another drive that had an error. I figured this was a virtual device created by Acronis and it appears to have an 'Acronis Virtual Disk Bus' driver.

I'd like to uninstall both the driver and the unknown device. I have already uninstalled Acronis, and have also used the additional system cleaner I found via your forums.

Can you please provide assistance?

Regards

Sam

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Posts: 8
Comments: 1344

Greetings,
Does this device also appear in Device Manager?

I'd try uninstalling it there, and right-click, Remove device from the Devices and Printers if it remains present after a reboot.

If this is a problem, reboot and try in Safe Mode.

Beginner
Posts: 1
Comments: 1

Hi there

Unfortunately no, the device does not show up under Device Manager. I also tried 'showing hidden items' within device manager.

Unless of course the device is listed under something not so obvious...

Whats the next step then?

Regards

Sam

Forum Star
Posts: 88
Comments: 4769

Hello Everyone,

Thank you for your help shadowsports.

Sam, I found your support case and our support professional suggested to use Acronis True Image 2012 Home clean-up utility. Please let us know if this has resolved the issue for you.

If there is anything else we can do for you, please let me know.

Thank you.