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Acronus 10 not backing up

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Beginner
Posts: 1
Comments: 1

Trying to backup a server using Acronis 10 and have the two error logs (as per attached screenshots)
One has Error code 502 Module 1 & Error code 28 Module 7 and the other has Error code 2 Module 218, Error code 502 Module 1 and Error code 28 Module 7

Any pointers to allow us to back up the server?

Thanks

Attachment Size
error message.jpg 356.88 KB
error message2.jpg 374 KB
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Legend
Posts: 109
Comments: 27790

John, welcome to these public User Forums.

Sorry but you need to raise this issue in the Acronis Backup & Recovery 10 Forum as this one is for the obsolete Acronis True Image product range.

Beginner
Posts: 1
Comments: 1

Thanks,

 have managed to solve the problem. Site needed to run chkdsk before backing up.