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Best version for Windows 98SE

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Beginner
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One of my systems runs Windows 98SE.  I'd like to install True Image on it and am wondering what version should I be looking for.  As best I can tell, it should be 9.0.  But I've also seen version 9.1 mentioned and don't know anything about it.  Is it for servers?  Furthermore the final post https://www.wilderssecurity.com/threads/windows-98-true-image-backup-keeps-crashing.100822/ by Acronis support indicates that there were bugs in 9.0 that were fixed in build 2302.  Is that build still available?  Thanks.

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Legend
Posts: 80
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Bill, there are no current versions of Acronis True Image that you could install on a Windows 98SE system and you will probably struggle to find a copy of ATI 9.0 / 9.1 which was the last version with support for 98SE.  I would recommend being very cautious if buying a second-hand version unless you are sure of the integrity of any site selling this.

If your Win98 system supports booting from CD (which it should) then you could use the bootable Rescue Media from a later version of ATIH to make a full disk backup image of the system, as the boot media is agnostic as far as the version of Windows is concerned - it only cares that the disk is in a supported format, i.e. FAT, FAT32, NTFS...

Beginner
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Comments: 7

Thanks Steve.  I wouldn't trust a download from an unknown source but I'd feel comfortable with an old Acronis CD.  Unfortunately there don't seem to be many around.  I'll have to keep looking.  Similarly if build 2302 was downloadable directly from Acronis, I'd be OK with that too.

I want to copy things onto DVD.  The last time I did that, I physically moved the IDE drive to an XP system where Acronis 10 was installed, created a backup of it onto the XP's main drive, and copied the backup to DVD.  It was a big hassle that I'd like to simplify.  The system has a second SCSI drive that I can't do that with.

I'll look into making a bootable rescue CD.  If it will allow me to create a backup of the drive on the drive's empty space, that would be OK.  Both drives are FAT32.

Legend
Posts: 80
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Bill, your ATIH 10.0 bootable Rescue CD should be fine for imaging the Win 98SE computer - if you have registered this to your Acronis account, then you should be able to download an .ISO (CD) image to burn to optical media on any system with a burner.

Beginner
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Comments: 7

Updates:

I'm having a hell of a time logging in here.  The only way that works is to go through the password reset procedure.  The first time I got a new password.  This time I got a link that logged me on but it didn't include a password and I see no way to reset it now that I'm here.  This is the strangest experience that I've had since a decade ago when Matrox wouldn't allow a users to register with a yahoo.com email address.

The ATIH 10 user guide indicated that the installation CD also acts as a boot CD.  I was unaware of that.  Furthermore the computer where it's installed isn't very friendly when it comes to setting the boot options.  Maybe all I need to do is insert the CD before the boot.  But it's not of particular interest right now.

However on the 98SE system (Asus) it was no problem.  I changed the boot sequence, inserted the CD, fired it up, and there was True Image.  There were even options about whether I wanted the SCSI drivers (I did).  The C and D drive letters were swapped but no problem.  I backed up the files on the SCSI drive to the IDE drive.  It created a 4GB archive and I thought I was home.  Unfortunately no.

I then rebooted in standard form to use Nero BackItUp to copy the archive to a DVD.  Everything was OK until I started the burn, at which point the system locked up.  I'm currently looking in to this but my best information is that the system doesn't like the 4GB file size.  Both discs are FAT32 and there's plenty of space available.  Yet, in addition to Nero locking up, Windows won't copy the archive from the IDE to the SCSI drive.  I've used Ghost in the past and it creates archives in 2GB sections.  Some hunting indicates that True Image has an option to create 700MB sections.  Unfortunately the next step up from that is 4.7GB (not a big deal).

Give me a couple days as I want to first verify that the DVD drive is working.  Then I'll try again with the 700MB option turned on.

Legend
Posts: 80
Comments: 16818

Bill, maximum size for FAT32 is 2GB so you would need to set the split size in the settings for the Acronis backup to split at this or a smaller size.

Beginner
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Comments: 7

Update 2:

FAT32 has a 4 GB file size limit, not 2 GB.  I have several 4 GB files on my XP system, which has a FAT32 drive.  They were created by Acronis and the system is fine with them.

Unfortunately things are more complicated than that.  If you search for FAT32 maximum file size, you'll get endless hits saying that it's 4 GB - with one exception.  Win98banter.com indicates that 98SE has a bug in shell32.dll that limits file copying by Explorer to 2 GB.  So I ran ATIH 10 in boot CD mode again but with Archive Splitting set to 2 GB (I'd tried 2GB earlier and it was rejected, it was only on the second round that I learned that the space was needed).  This produced an archive of two files with sizes of 2 GB and 1.9 GB.  However when back in Windows, I find that Explorer still won't copy them.  For example, the first file is named "C drive (6-1-2017)-1.tib".  When I try to copy it from the D to the C drive, I get a message stating:

Error Copying File
Cannot create or replace C drive (6-1-2017)-1: The parameter is incorrect.

I've never seen an error like that before.  Note that the file extension is missing in the message.

Things were even more complicated as I tried some test burns with Nero BackItUp using other files.  I found that I could read CDs and DVDs and write to CDs.  But when I tried to write to a DVD the entire system locked up and I had to reboot.  I've swapped in a different drive and things seem to be working again.

However for now I've given up on saving things to DVD and first want to create an archive that 98SE is OK with, i.e. that Explorer can copy.  All I can think of trying is to reduce the archive splitting size to 1 GB or maybe 500 MB.  If anyone has a better idea, please let me know.

P.S. I still can't get here without going through the password reset procedure.  Except now neither my real name nor my nickname are recognized (my email is).  I'm sent a link that takes me to my account.  But once there, I can't find any way to reset my password.

P.P.S. The logon problem may be related to my browser.  I've previously been using Firefox.  Chrome seems to let me log on.  Go figure.

Legend
Posts: 80
Comments: 16818

Bill, not sure why you are having so many problems with signing in to the forums - suggest that you send a private message to Ekaterina and ask her to take a look at your forum profile.

For the backup archive size, the ATIH 10.0 User Guide has the following:

5.3.6 Archive-splitting

Sizeable backups can be split into several files that together make the original backup. A backup file can be split for burning to removable media or saving on an FTP server (data recovery directly from an FTP server requires the archive to be split into files of no more than 2GB). A backup destined for a backup location or Acronis Secure Zone cannot be split.

The preset is Automatic. With this setting, Acronis True Image Home will act as follows.

When backing up to the hard disk:
If the selected disk has enough space and its file system allows the estimated file size, the program will create a single archive file. If the storage disk has enough space, but its file system does not allow the estimated file size, Acronis True Image Home will automatically split the backup into several files.

FAT16 and FAT32 file systems have a 4GB file size limit. But a hard drive’s capacity can be as much as 2TB. Therefore, an archive file might easily exceed this limit, if you are going to back up the entire disk.

If you do not have enough space to store the image on your hard disk, the program will warn you and wait for your decision as to how you plan to fix the problem. You can try to free some additional space and continue or click Back and select another disk.

When backing up to a diskette, CD-R/RW or DVD+R/RW:
Acronis True Image Home will ask you to insert a new disk when the previous one is full.

Or, you can select Fixed size and enter the desired file size or select it from the drop-down list. The backup will then be split into multiple files of the specified size. That comes in handy when backing up to a hard disk with a view to burning the archive to CD-R/RW or DVD+R/RW later on.

Creating images directly on CD-R/RW or DVD+R/RW might take considerably more time than it would on a hard disk.

Beginner
Posts: 1
Comments: 7

Update 3:

Got things to work!  Setting archive splitting to 500 MB produced files that Explorer was willing to copy, as did 1.5 GB.  Afterwards there was an unconfirmed indication that the previously mentioned 1.9 GB file, actually 1.892 GB, was copyable.  So I'm betting that the actual limit is close to but slightly below 2 GB.  Instead I pursued identifying a splitting size that would produce files that were copyable by Explorer and would nicely fill up a DVD.  I originally thought that a 4.7 GB disc would hold three 1.5 GB archive files.  Not so.  4.7 GB disc capacity is 4,700,000,000 bytes or 4.38 GB in the more common binary terminology.  This suggested that an archive size of 4.38/3 = 1.459 GB would be optimal.  Writing to DVD seemed to work but verification consistently failed.  Slightly smaller sizes failed too.  After a bunch of failures and wondering if the drive was faulty, I noticed that the archived files on the XP system were 4 GB.  So I changed the splitting size to 1.33 GB (4/3 = 1.33) and things started working.  At last!

In the process of all this I rediscovered Nero Express.  It does a quick and dirty burn with verification which is all I want.

I don't know why I can't copy three 1.45 GB files without verification errors but it's not that big a deal.  Similarly, I'm thinking that there's a larger splitting size, somewhere just under 2 GB, that will work so that I'd be copying two files instead of three.  But here again it won't save much, if anything, and there's enough fiddling around creating an archive and copying it to DVD that I'm not curious enough to find out exactly where the limit is.

I'm still having problems logging on.  Someone from Acronis sent me an email about it and I'll look into it.  For now, I have to go through the password reset procedure to get here, and even then it's somewhat contorted.

Legend
Posts: 80
Comments: 16818

Bill, glad to hear the feedback about getting the file sizes (for splitting) sorted out and finding what works for you.

Hope that you get the forum log in issue sorted too very quickly.

Beginner
Posts: 1
Comments: 7

Postscript:

I remembered that I had some Ghost files lying around.  The largest of them is 2,147,483,097 bytes and Explorer would copy it.  That's 551 bytes less than 2 GB.  So it looks like the Explorer copy size limit is probably 2 GB minus one byte.  I haven't tried this but it sounds like a suitable Acronis splitting size is likely to be 2047 MB.  I guess you could also use 2097151 KB but it doesn't gain much.

I was contacted by Acronis customer support and it appears that my log in problem was that I was entering my name in the Username field.  I could log in when I instead entered my email address.  Thanks go to Mustafiz for sorting this out but I'm of the opinion that the log in prompt is misleading.

Legend
Posts: 80
Comments: 16818

Bill, thanks for the postscript / update, glad to hear the login issue is solved too.  I always use my email address for the username field so didn't think about suggesting that to you but will try to make a mental note for myself for if any other users report similar login issues.

Beginner
Posts: 1
Comments: 7

Recap:

Here's a recap on my 98SE system.  It has two hard drives, C: is a 18 GB 15,000 RPM Ultra 160 SCSI and D: is a 60 GB IDE drive.  The operating system and programs are on C: while D: has My Documents and other files.

The C: drive, maybe 15-20 years old, failed.  Fortunately there are cheap remanufactured equivalents available, so cheap that I'm thinking of buying another just to have one on hand.  The controller performed a media check and low level format. I have True Image 10 and can set the BIOS to boot from the CD.  TI partitioned the disc and I happened to have an archive of C: on the D: disk, which left me ready to restore.  Then things got strange...

TI listed the SCSI drive as D: and the IDE drive as C:, the same as what it did when I created the archive but the opposite of what they were under Windows.  The options were restore to "Original place" or "Restore to a new place".  Given the swapped drive letters, it wasn't clear what "Original place" meant so I selected "Restore to a new place" and selected D: as the new place.  This led to the restored files ending up on D: but in a folder named DRIVE(D).  So they were all on D:, including the tree structure, but contained in this folder instead of their original locations.  There was a MBR error when I tried booting, probably because COMMAND.COM was in the wrong place, and the boot failed.  It was only after a bunch of fooling around that I tried the "Original place" option, first with some smaller folders that never were on the D: (now C: IDE) drive.  This was a bit scarey as the final screen seemed to say that the restored files were going to end up on C: - not where I wanted them.  To my considerable relief, the restored files ended up on the D: SCSI drive and once I restored everything I could boot again like before the crash.  Whew!

I don't know what the solution to the swapped drives is.  Maybe a function within Acronis that swaps them around or the use of drive 1/drive 2 notation that I saw while partitioning.  Maybe just an explanation of what "Original place" means, which could be a simple as saying that it refers to the physical drive instead of the drive letter.  This caused a lot of consternation until I figured it out.  The User's Guide wasn't much help.

Under "Restore operation" is "Additional settings", one of which is "Set current date and time for restored files".  It is selected by default though it can be deselected.  I don't object to this as an option but it seems silly for it to be the default for a restoration operation, i.e. I'd think that people would normally want restored files to have their original date and time.  I hope that Acronis changed this in later versions.

During my experimenting with restoring just some of the folders in the archive to "Original place", I tried selecting two folders located on the archive's root directory.  Acronis only restored one folder, not both.  But when I selected the full archive, everything was restored.  I have no idea what that was about.

Legend
Posts: 80
Comments: 16818

Bill, one of the issues with using the Acronis Rescue Media CD is that it is based on Linux and drive letters can be shown differently than you see in Windows.

When doing a recovery / restore of a backup image, then it is important to ensure that you select the correct target drive, and you need to be able to recognise which drive is which by looking at the drive make or label or volume name or size etc.

The other point about doing a recovery of a Windows OS drive is that the backup must be a Disk & Partitions type backup and be restored as the same.  You cannot do a Files & Folders type restore for an OS drive and get a bootable system.

I would recommend downloading a copy of the Acronis True Image 10 User Guide (3MB PDF document) and reading through Chapter 6. Restoring the backup data in the guide which covers the detail of what needs to be done.