Can not see drives on which to restore when using ATI ver 11. The only drive seen is the with the backup.
I have several versions of your program, including ATI home Version 11. I have experienced this problem several times when restoring. All goes fine until I get to the part of the restore process where I have to choose a drive to restore to. I can't see the available drives. The only drive seen is the one I am restoring from and I get the error message. Is some special formatting necessary? The drives have all been formatted in Windows 7 and can be seen in windows 7 but not in during the restore process. I tried " adding a drive" tool available during the restore process but can't add anything. Yes I could use a later version of your program which I have already purchased, but have still have version11 on the subject computer. Took the computer in to my local repair shop and two techs could not figure it out and want me to use a different backup program. The one time in the past I did get the drive to show up , I believe it had something to do with formatting. Please help