Skip to main content

Drive changed Now Acronis Can't Backup "Error Drive I:/ in inaccessible."

Thread needs solution
Beginner
Posts: 3
Comments: 4

Greetings,

When I created a new backup recently, the drive was assigned the letter I:
When I had to remove and replace the external drive, file explorer now has it listed as drive F:
Now ATI can't find the drive and offers no suggestion to make it right. Clicking on "Change Destination" does nothing.

Is there a way to correct this without deleting the backup and constructing a new one? That would leave an old backup on that drive that has to been dealt with. Also, the prospect of deleting/making a new backup every time this happens is not something I want to do.

Thanks for the assistance.
frank

1 Users found this helpful
Legend
Posts: 105
Comments: 24719

Frank, the usual reason why drive letters change is because there were other drives connected which have taken the letter previously used for your backup drive.

Your options here are as follows:

  1. Unplug any USB drives that are taking up the letter I:
  2. Use Windows Disk Management to change the backup drive from F: back to I:
  3. Use Windows Disk Management to give the backup drive a letter letter, i.e. P: that won't be affected in the future by connecting other USB drives or sticks.

If you use option 3. then you would need to remove the current backup settings from the ATI backup list shown in the application by taking the Delete option, but selecting only to remove the settings, leaving the files intact.

Next, use the 'Add existing backup' option to bring back the task by selecting the latest backup file from the new drive letter location.  Note: the task will still need to be reconfigured when doing this, i.e. setting the Source and other Options.

Beginner
Posts: 3
Comments: 4

Greetings Steve. thanks so much for responding. Just one question: 

In your answer above, the paragraph:

Next, use the 'Add existing backup' option to bring back the task by selecting the latest backup file from the new drive letter location.  Note: the task will still need to be reconfigured when doing this, i.e. setting the Source and other Options.

Does this step refer only to option 3 or to options 1 and 2?

Thanks again,

Frank

Legend
Posts: 105
Comments: 24719

Frank, yes the paragraph only applies to option 3.

Step 1 is needed to free any used drive letter(s).

Step 2 is to correct the incorrect drive letter by reassigning the correct letter to the backup drive.

Step 3 is if you want to assign a new drive letter to the backup drive that is not going to suffer from the same issue in the future, along with the further steps that would be needed by doing this.