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error message appearing when booting from Acronis Bootable CD

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Beginner
Posts: 2
Comments: 2

The Acronis Bootable CD is created from Acronis True Image 2010. When i switch on my laptop, I hit F12, and boot from the bootable CD. I get the window asking me do I want to boot from Safe Mode or Full Mode; I choose Full Mode. I then get the following error messages, which appear after 30 seconds or so:

------------------->
Loading, please wait...
acronis: insmod: error inserting '/lib/modules/acpiphp.ho': -1 No such device
: No such device
acronis: cannot open module 'st' : no such file or directory
acronis: insmod: error inserting '/lib/modules/floppy.ho' : -1 No such device
: No such device
no raid disks
Reading all physical volumes. This may take a while...
<------------------

What does this mean? Can I ignore it? The message then disappears and the normal screen comes up, the one where I can choose whether to backup or restore. I'm a bit reluctant to proceed until I know what this means.

I thought initially that it may have been my laptop, but I've created this bootable CD on my old laptop (Windows XP) and on my new (Windows Vista Home), and I get the same error message.

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Forum Member
Posts: 0
Comments: 27

I had the same problem and was never able to boot with any version of the bootCD. By any chance are you using a DELL?

Regular Poster
Posts: 5
Comments: 123

Hmm...possibly configure your computer's BIOS to boot in this sequence?

1. Floppy
2. CD
3. Hard disk

Maybe this will completely get around Vista's MBR loader on the hard disk?

Beginner
Posts: 2
Comments: 2

Yes it's a DELL XPS M1530. I was able to use Acronis successfully on my previous DELL, which was an Inspiron 6000. What did you do in the end? Did you use another disk imaging product?

I want to avoid reinstalling software if at all possible - it simply takes too long, and would include modifying the settings for each application, which would take forever.

Forum Member
Posts: 0
Comments: 27

GoneTo Plaid, Certain DELL computers allow one to choose the boot sequence (by hitting F12) without having to do so in BIOS. I don't think the BIOS setting will do anything different except set the DEFAULT boot drive, but it may be worth a try.

mediaeval, I have not resolved any issue with TIH as of yet. I have received a refund for this faulty product and anxiously await future builds which will ultimately fix these problems. I asked about the DELL because I am starting to notice that as a common factor in some of the forum complaints. Lots of people have DELL computers, tho, so I'm not jumping to conclusions yet.

Beginner
Posts: 2
Comments: 2

I got around this problem by buying Paragon Hard Disk Manager, at a cost of $129, (€83), more expensive than Acronis, but at least it works. I had no problems with it - I backed up my old hard drive, installed the new hard drive, and restored the image on to it, with no trouble...

Forum Star
Posts: 3
Comments: 1027

mediaeval wrote:
I got around this problem by buying Paragon Hard Disk Manager, at a cost of $129, (€83), more expensive than Acronis, but at least it works. I had no problems with it - I backed up my old hard drive, installed the new hard drive, and restored the image on to it, with no trouble...

Well, too late now, but since the TI boot CD does get to the menu, you should have tried the Backup then Restore just like you did with Paragon. You would have lost nothing if it didn't work, except an hour of time.

Beginner
Posts: 0
Comments: 1

I've got the same problem with TI 2010 and my computer isn't a Dell. After booting with the bootable CD TI is unable to read from the USB-HD. Under TI 2009 everything works fine. I guess there is something wrong with the drivers in the kernel of the bootable CD. I hope Acronis will fix this problem as soon as possible.

Beginner
Posts: 0
Comments: 1

I was having this problem to with my Dell Optiplex 760 Win 7. Everytime i booted with the rescue media from CD of Flash drive it would reboot its self durring the loading of TIH.

Not sure why, but this fixed my problem.

Bios boot order.

1. Floppy
2. CD
3. Hard disk

Beginner
Posts: 0
Comments: 1

I have same problem on a Dell Inspiron laptop, Win 7 64 bit. Both generated boot discs (DVD,CD) fail
same way. On a Win 7 32 bit (RC machine), the generated boot disc works OK. The generated discs
were made from Acronis 2010 build 6053, free trial download on the 64 bit laptop. Any suggestions
will be tried as I am still testing applications with the laptop.

Forum Member
Posts: 0
Comments: 36

I have gotten these messages on every Acronis rescue media/installed version of TI 2010. I think it's some Linux thing, perhaps looking for every possible driver/device even if most of us don't have it, or perhaps it's just something flaky about the drivers as AchimNRW speculated.
As long as it boots up and does its job properly I'm not going to worry about these messages too much, although I would like them explained and if possible be able to bypass them.
My BIOS boot order is similar to David Andry's, BTW. I wonder why that would have something to do with whether the CD boots properly?

Forum Star
Posts: 11
Comments: 1342

Hello all,

Please accept our apologies for the delay with the response and for the difficulties you've experienced.

Let me help you with the issue.

If the bootable CD generated by Acronis True Image fails to boot, or errors out, etc. I may recommend you to download a different version of the CD (in ISO format) from your account. This special version is based on ISOLINUX bootloader whereas the standard one is based on Acronis Loader. ISOLINUX Bootable Media is usually more up to date than the Acronis Loader one. This is due to the fact a new version of Acronis Bootable Media is uploaded to the website more frequently than regular product updates are released. ISOLINUX Bootable Media has several boot parameters that may help overcome possible issues with booting. You can also set a specific VGA resolution in the ISOLINUX media if there an issue with the Graphical User Interface (GUI). All the product operations and options are the same in ISOLINUX Bootable Media and Acronis Loader Bootable Media. The only exception is that you can activate Acronis Startup Recovery in the Acronis Loader media, and you cannot do it in the ISOLINUX one.

Please do the following to download ISOLINUX bootable media:

  1. Log in to your account (if you do not have one, you will need to create it);
  2. Once logged in, click My Products & Downloads:

  3. Scroll down to the registered product and click Bootable Media:

  4. Click Download:

  5. Acronis Bootable Media will be downloaded as an ISO file. See Burning an ISO Image.

Please let me know if you have any further questions.

Thank you.

Beginner
Posts: 1
Comments: 2

Same with me, an embedded Intel raid on my Asus p4c800e-deluxe. This is from at least 2004! And now the kick in the head, THE DRIVERS WERE IN 2009!! When I boot to my 2010 rescue disk I can't see my hard drives. When I boot to my 2009 rescue disk it sees my hard drives but says my 2010 backup is corrupt! When I boot to 2010 it does a simple restore from the same backup 2009 says is corrupt. This sucks! The drivers that WERE in 2009 are not there anymore. So now I have paid for an upgrade of a neutered product that is useless for me. Thanks Acronis.
Next time i'll read the forums before I waste my money.

Forum Star
Posts: 11
Comments: 1342

Hello Dave,

Please have a look at my reply to your post at this thread.

Please also note that there is only backward compatibility, i.e. version 2010 can restore archives created with version 2009, but not vice versa. Please check this KB article for more details.

Thank you.