Error message Backup cannot be consolidated
I have the 2014 version and have created a new backup because my old backups displayed error messages. Although I deleted all old backups, every time my new backup shows me that it cannot be consolidated because older backup files cannot be found. Now I have found that there is an archive in which old backup files are stored, even if they no longer exist. However, I haven't found a way to delete them. I'm looking for a way to reset Acronis True Image to start from scratch so that it doesn't look for older files anymore.