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Failed to start scheduler service

Beginner
Posts: 1
Comments: 0

This is the event code message that I get but there is no solution listed in the knowwledge base:
Event Code: 0x00900020+0x0000FFF0+0x80070002

I am not sure how to get past this error, because I am unable to update to the latest release.

Platform type: Windows
Platform Architecrute: 86
Platform kernel version: 5.1.2600
Platform language code: 0x0409
Product Name: True mage
Product Language code: 1
Product Version: 16.0.6514
Error code: as stated above

Any input would be appreciated.

Forum Hero
Posts: 81
Comments: 9149
mvp

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Bob,

Save your backup settings, move your existing backup files to another (hidden) directory on the same disk, use the clean up utiity http://kb.acronis.com/content/34876 to remove ATI (follow all instructions carefully. In particular, do not let the utility reboot your computer before you have completed the registry checks). Then reboot and reinstall ATI.

Beginner
Posts: 0
Comments: 1

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hello here is what appears to me as acronis error when I want to lancer.note I just download it and install it. I do not just uninstall it.if you find a solution.en made me just want to create a backup copy.
Code d'événement : 0x00900020+0x0000FFF0+0x80070005.