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Failing Hard Drive - Acronis can't read from sectors - What happens if I ignore all?

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Beginner
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I did plenty of searching before deciding to start a new topic on this but I couldn't find a straight answer.

I have never made an image on this machine before and it is now giving me smart errors. I installed ATI home and tried running a full backup but it kept throwing errors saying it can't read sectors.

I ran chkdsk c: /r and it completed successfully but I continue to run into the same issue trying to make a full backup.

I'm currently running a full backup and ignoring all errors but I'm not really sure what that means.

Will a restore of that image work on the new drive?

Will the new drive also have corrupt sectors after the restore?

Would doing a clone offline make anything better?

Will resizing the partition help things?

Any other suggestions?

Thanks in advance.

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Forum Hero
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John,

If TIH or ABR for that matter can't read a sector then it will be left out along with the data that it contains. Depending on what is causing the errors will depend whether the corrupt sectors can be marked as bad by either the drive firmware or by Windows when the image is recovered or if being hardware errors they are missing altogether in which case they are unrecoverable.

If you ignore all, this just means TIH will not tell you it found a problem.

If you manage to get a full image I would do the following things.

1. Validate the image - this just checks that the image is intact and is usable in a recovery. Validation may take twice as long to run as the imaging itself.

2. You could explore or mount the image and then browse through it to see if anything appears untoward.

If you clone the drive the drive firmware will mark any bad sectors as bad, if you restoe an image then Windows and the drive will sort out the bad sectors if there are any there.

Beginner
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I just ran into the same problem in attempting a full backup of my C drive with Home 11.

It stopped and ask if I wanted to Ignore and I said Ignore All.

When it stopped again I checked the log and seems there were three attempts before it quit.

I also have problems getting through CHKDSK but I would like to at least have a backup of what I have before getting deeper in solving the disk problem.

I am running VIsta home on Toshiba Satellite P305.

Any ideas?

Forum Hero
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Comments: 9259

If the backup cannot complete after you allowed ATI not to alert you of bad sectors, and if chkdsk fails to complete, you are reaching the limits of what you can do. You can try a clone from the recovery CD, cloning automatic, as is. Maybe this will go through, but I am not optimistic.
If this doesn't go through, try to copy your top priority content out of the disk using Windows explorer or a command prompt from the Windows installation CD.

Then you can try the manufacturer's tool to diagnose / repair the disk and try to backup again if it can solve anything.

Your disk is dying for all intent and purposes.

Beginner
Posts: 1
Comments: 9

For what it's worth I went through this recently and it had a reasonably happy ending. I am all but certain that your disk is on its last legs, and would recommend that you create a complete backup image on a different physical disk as soon as possible and then replace your hard disk. If you have not created a bootable rescue CD I would recommend that you do that, and then create your backup while booted to that CD rather than running ATI from within Windows. That probably won't make a difference but I always have a higher level of confidence in backup images of static partitions, i.e., partitions not trying to run the computer at the same time they are being imaged.

If you have told it to ignore errors and it still will not complete the imaging task I think I'd start copying off critical files before the disk stops working entirely. Then try cloning and if that doesn't succeed try a different imaging utility that will just skip what it cannot read. If your system is still bootable now there's no reason you shouldn't be able to get an image that's worth something unless the imaging program is being too fussy.

I have a fairly old disk drive maintenance tool called SpinRite (from Gibson Research) that I used on the problematic disk once I got the image captured (errors and all.) It ran literally for days finding bad sectors and yet the system, once the image was recovered to a new drive, ran without much mischief.

Best of luck!