Holiday Coupon does not work/validate when shopping !

Thread needs solution

FirstName LastName

Beginner

Posts: 1

Comments: 0

I've trying to use a 30% discount Acronis Holiday Coupon, now available
at your website, got two of them, and when I go to the shopping cart and
past the coupon code it gives the message:

"The given code does not exist! Please check"

The code is correct, and received by e-mail after getting the 4 pieces of the puzzle,
so, what's happening ? Does the Holiday Coupon really works or not ? Or am I
at a fake page ?

I can send the code by pm to one of you moderators/admin of this forum, if
necessary.

And more: yesterday Acronis True Image Home 2011 (English) was priced $49,99,
with a 2nd copy free, today there is no 2nd copy (or license) at all, and the price
shows $59,49 !

What's going on ? Every day the prices changes, the offers appear and disapear ?
How can anyone trust a shop with this behavior ?

Sat, 12/18/2010 - 12:18

Lee Grant

Beginner

Posts: 0

Comments: 1

I did the same too, it does not exist.

Sun, 12/19/2010 - 16:32

Anton

Forum Star

Posts: 88

Comments: 4769

Hello all,

Thank you for posting. I will certainly take care of this issue for you.

I would really appreciate if you could send me a private message with the coupon code so that I can forward it to our Web team to understand what is wrong. Can you also tell me on which website does the problem occur?

At the moment, the reason for the price difference is unknown, but we are investigating it and I will get back to you with the results of our investigation.

I am sorry for any inconvenience.

Please let me know if you have additional questions.

Thank you.

Mon, 12/20/2010 - 10:35

Anton Deev

Acronis Customer Central | Acronis Backup Software

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