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How do I limit the no of Full Backups.

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I am using Windows 7 Home Premium and Acronis TI 2010. Build 6053.
I want to schedule the backups so that I keep only 3 full backups. I do not want to use incremental or differention backups.
I have followed the instructions on page 110 in the manual but this is not working for me. For one thing it tells you to set "0" (zero) in the number of backups field. You cannot insert 0. it does not allow you to do that . If you leave it empty it reverts back to 1.
Please can anyone help me? Thanks. J

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#1

It seems to be yet more that is broken. I have posted twice, newest thread here: http://forum.acronis.com/forum/8497. It has settings to clean up old backups by age or number of backups or by free space, but it doesn't work.

First, it is supposed to make the check AFTER it does the backup, So you need to allow for plus 1. Second, it doesn't do it. Instead it pauses backup when the disk gets full and gives you 10 minutes to correct the problem. Only, the only way you can get to the section to remove old backups from the catalog is to abort the backup. It won't let you do anything else with acronis while waiting for you to free up space. So after you free up the space, then you need to restart the task.

Legend
Posts: 172
Comments: 11125

#2

There have been numerous postings of issues similar to yours. Hopefully, the next release of a new build will solve this problem.

In the meantime, consider using oracledba's Chain2Gen free helper program.

A TrueImage task does the scheduling and backup creation. Chain2Gen is a helper program which help the user to preserve the proper number of backups and to assure that you get full backups at the user desired internal. C2G is easy to install and setup. I suggest that you investigate it as a stable solution to your issues of consolidation.

http://forum.acronis.com/forum/5940

In the past, often times, Acronis support has recommended that you control your file retention via batch files. If you check my signature below, the index lists several batch files in item 13. My personal recommendation would be to use Chain2Gen but you will find other batch files in 13B, 13D and 13H.

Beginner
Posts: 4
Comments: 7

#3
Mistral wrote:
I am using Windows 7 Home Premium and Acronis TI 2010. Build 6053.
I want to schedule the backups so that I keep only 3 full backups. I do not want to use incremental or differention backups.
I have followed the instructions on page 110 in the manual but this is not working for me. For one thing it tells you to set "0" (zero) in the number of backups field. You cannot insert 0. it does not allow you to do that . If you leave it empty it reverts back to 1.
Please can anyone help me? Thanks. J

I have this same problem. Seems Acronis is going downhill. Used to be a great company.

Forum Member
Posts: 3
Comments: 27

#4

Thank you all for your replies.
GroverH thank you for suggesting using Chain2Gen.
I have downloaded the folder and extracted the files.
However I cannot see how or where I install it.
Anyway, I have read the PDF file and it would appear very complicted. Thanks again for your help.

Legend
Posts: 172
Comments: 11125

#5

Mistral,
Just follow the pdf step by step. It looks more complicated than it really is. If you want more help with C2G, it can be provided.

There is no installation. Copy all the files into a folder such as Chain2Gen. A different folder will be needed for each TrueImage task you need to create. For what you have described, it sounds like one task will suffice.

What is the drive letter for your backup drive?
what is the folder name for storing your *.tib backup files.?
Do you want each full backup to occur on a particular day of the week or a particular day of the month?

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#6

Thank you very much for your help.Do I insert the folder into the folder where my backups are kept?
My drive is "X" . I have named the folder in this drive."Full Backups".
I want a weekly backup every Sunday and to be able to have 3 FULL backups. No Incs. or diffs. Thanks again J

Legend
Posts: 172
Comments: 11125

#7

Lets start over so we can both be on the same wavelength. By starting over, we can avoid misunderstanding each other. You can delete the "X:\full backups \" folder as I am having the C2G program do the creation of a new backup folder called "FullBackups" (no spaces).

Attached is a pdf showing the changes you need to implement to get your TrueImage and Chain2Gen to create a full backup each Sunday and to retain a total of 3 full backups. The oldest backup will be discarded each week just prior to the new creation.

Attachment Size
21129-87598.pdf 15.97 KB
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#8

GroverH.
Thank you very much for giving me detailed instructions on how to use Chain 2Gen.
I am printed off your instructions together with the PDF file in Chain2Gen.
I am going to try it and will let you know how I get on. I do not know how to thank you enough. J

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#9

GroverH. Thank you again for your help. I certainly could not have done it without you.
The first time I did it, it did not work. So I deleted everything and started afresh. Do not know what I did wrong but the second time it is fine. I ran the created backup and now will wait 3 weeks to see if it is ok, but I do not doubt that it will be. Again, please accept my thanks for your help. What more can I say. J

Legend
Posts: 172
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#10

Mistral,

I have suggested some changes and have provided some additional information about enhancements.

I believe it is essential that you download the Pdf part 2. I think it will be time well spent.

We were all beginners once and I have been fortunate that others have been willing to help me when I needed help.

Good luck with your backup endeavor and I'm glad I was able to help you get started.

Attachment Size
21275-87679.pdf 18.6 KB
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#11

Thank you again for your help. I have done as you suggested in Item 3 of your Part 2 pdf.
It is not right. I am getting only one backup in Set 0 which is being overwritten. Set1 and set2 are empty.
I am going to delete everything ( I shall save the backup somewere else before deleting the folder) and start again. I shall keep you informed. J

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#12

I deleted everything and started again, but I still get the backup in Set0 overwritten.
I seem to think it has something to do with the "PrePost" command.
In your pdf you state double click on file C:\!Chain2Gen\fullbackups\Acronis_Preprocessing_task.bat.
Do I need the exclamtions mark? I cannot find this file .
When I browse to the file without the ! mark and open that in the "PrePost" command, then I automatically get written in the Working Directory C:\Chain2Gen\fullbackups\.
Should this be so? I test the command and it says it is successful.
I am doing something wrong. J

Legend
Posts: 172
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#13

The use of the exclamation mark !Chain2Gen is from my files. Most likely, your control file is without the exclamation mark. Change the pre/post command to point to your own specific Chain2Gen control file. I will correct the pdf whiich was my oversight. My apologies.

Note, you will never have more than one full backup in any of the set? folders.

In the beginning, set0 is empty and the first backup is then stored in the set0 folder. The next time the task runs, C2G moves the first backup file into the set1 folder and the set0 becomes empty. Then TIH begins its run and places a new full backup into the set0 folder. The results is that you will always have one full backup in the set0 folder. To find your older backup files, you will have to look in the set1 and set2 folders. After you have run your backup task 3 times, you will have one full backup file in each of the set folders.
When the first set0 backup is completed, this gets moved to set1 and the set0 becomes empty

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#14

Thank you. I have never used the ! mark. Is the wording in the working Directory correct. or should it read X:.? Actually I have tried both.
I must be doing something wrong, but do not know what. I have gone over everything twice over. I appologize for being a nuisance. J

Legend
Posts: 172
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#15

Actually, the ! wrongly appeared in item 3, 4,& 10. I have corrected and posted a new beginning pdf. I will again review my instructions and see if I find any errors that I might have overlooked. I will post back into this posting my findings. The cause of the error is that I have the ! in my control folder name but did not instruct you to include the !. None of your folder names should be including the !. However, the ! is part of the C2G user parameter batch files names used by C2G.

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#16

Please do not appologize. I just thought that the ! mark may be the cause of my problem. I did not insert it. I still think my problem lies in the "PrePost" command
When I create a backup it goes into Set 0. The second backup also goes into Set 0 the first being overwritten. Set 1 and set 2 are empty. I will tey everything again.

Legend
Posts: 172
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#17

I have reviewed the two pdf's and found no further errors. I have uploaded updated copies so you can identify the most recent but I made no changes.

Anywhere you see my reference to X:\, you must have the external drive X attached and available for access.

I will use the most recent pdf and recreate everything in an attempt to recreate your problem. I would suggest that you create a new task and make sure that your set0 folder is empty before you create the task.

The pre/post command should read
C:\Chain2Gen\FullBackups\Acronis_PreProcessing_task.bat

After adding the name, you can click the test function which should work. If the test function fails, then use the browse function located to the right of the pre/post file name and browse to the file in the path as listed here.

Before creating a new task, you will need to empty the contents of the set0 folder.

Update:
I have used the pdf instructions and recreated all the files and folders and the instructions work as promised.

If you use the start function multiple times, because of the most recent enhancement changes, you will need to add the trigger.txt file before running each multiple start command. This is listed in item 6-E of the part2 pdf file.

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#18

Thank you again for all the effort you are putting into this. My X drive, the one I use for backups, is actually an internal drive, so it is always available.
I have clicked the test function on the PrePost command window and it reads that is is successfull (It reads just as you state) Obviously something is wrong. I will give it one more go.
I did once get two backups (1 in set 0 and 1 in set 2)
the Third time I tried to start the backup I got the window which froze at "carry out user command"
That was what prompted me to this it was the command that was the problem.
You have more than helpful and I do not want you to spend any more time or effort for me. Thanks again for all your help. If I am successful, I will let you know. J

Legend
Posts: 172
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#19

Mistral,
If you are willing, I want to help you to resolve this issue. If it won't work for you, how can I tell others to do the same? I will have lost all my creditability if it doesn't work for you.

One of problems you might be encountering is if you are running multiple start commands in order not have to wait 3 weeks.

Because the task is set to create backups on Sunday and we are running multiple tests now, you will need to perform item 6E (pdf) each time before running each multiple Start command . Good luck and keep my posted.

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#20

I do not think your credability will be in any doubt just because I am unable to follow your instuctiions to get it to work. Obviously it is my fault.
I am willing to try but I do even know what you mean by my needing to perform item 6E (pdf) I have printed the 27 pages . I cannot find what you are referring to.I am sorry. J

Legend
Posts: 172
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#21

No, you cannot conclude it is your fault. My errors and suggested changes added to the complexity of it all.

The part 6-E that I am referring to is in the middle of page 3 of the part 2 pdf listed in posting #10 above.

Hang in there. We will solve this issue. Don't be discouraged.

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#22

GroverH.
I am sorry but I cannot see a file" !_FORCE-NEW-CHAIN-bat" in the C:\C2G fullbackups folder.
ps. There is a trigger.txt file in set 0 together with 1 backup. It reads "Hit TRGR_ON_MAX_TIB_CNT ==1"

Legend
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#23

Yes, the file is missing. Please see the two attachments.

Attachment Size
21399-87715.zip 959 bytes
21399-87718.pdf 9.73 KB
Forum Member
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#24

GroverH. Thank you again. I have inserted the "FORCE......" file in the specified folder.
With regard to your other instruction, "TRGR_ON_MAX_TIB_CNT=1" is already set to 1, as per your instructions on page 1 B of your 1st pdf.
There is one other thing that I would like to clear up and it refers to the PrePost command.
OracleDBA fig 16 on page 10 (,to which you have asked me to refer to). shows that you edit the custom command and browse to the folder you want. When I do this ,it also automatically generates in" Working directory " an entry which states C:\Chain2Gen\fullbackups\.
The example in fig 16 shows X:. which just happens to be the same Backup drive as me. Should I leave it as when it is automatically generated or should it show X:I have tried both without success.
Both say the command was sucessful, when I test them. J

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#25

I have left "TRGR_ON_MAX_TIB_CNT=1" and started the 4 backups as you suggested. I get the first Archive in Set 0.
At the 2nd attempt to start again the srceen showing the status, freezes at "cayying out user cammand"
( I cannot even cancel this. I have to reboot).
I have also tried the !FORCE_NEW_CHAIN.bat" method
The trigger text file went into set0, but when trying to start the backup again, the same result of freezing at "carrying out User command".
I am using Windows 7

Legend
Posts: 172
Comments: 11125

#26
Mistral wrote:
There is one other thing that I would like to clear up and it refers to the PrePost command.
OracleDBA fig 16 on page 10 (,to which you have asked me to refer to). shows that you edit the custom command and browse to the folder you want. When I do this ,it also automatically generates in" Working directory " an entry which states C:\Chain2Gen\fullbackups\.

Before you leave the pre/post screen as being finished, it must read
C:\!Chain2Gen\fullbackups\Acronis_PreProcessing_task.bat
which is specific to you as listed in item 10 of the partI pdf. The main Chain2gen pdf is generic not knowing where that batch file could be located--thus the x: was generic and not specific to you.

If the freezing did not occur before, it should not be freezing now unless the pointer is wrong in the the pre/post task command.

Let me think on your problem. Your instructions cross several postings. Let me get them all together into one pdf and you can review. I may not complete the new revised pdf today but if you can wait and have the patience, I will complete as promptly as time permits.

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#27

I am sorry to ask again.What should be shown in the Working Directory.? At present it reads C:\Chain2Gen\fullbackups\. This is an automated response. Is it correct?
The PrPost screen reads
C:\Chain2Gen\fullbackups\Acronis_PreProcessing_task.bat
The command is shown to be sucessful.
I will wait for your reply. There is no hurry. I have kept 3 of the backups I have made. Thanks. J

Legend
Posts: 172
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#28

What you have described in post @27 is correct. The working directory function is simply to tell the program what drive and folder to look in when it starts looking for the specific Acronis_PresProcessing_task.bat file.

Legend
Posts: 172
Comments: 11125

#29

Mistral,
I am still working on the revised pdf and it's taking longer as I am adding illustrations. The freezing concerns me but at this time, we do not know the cause.

One suggestion that I might offer would be as a safety precaution:
1. Do a disk check on your system for disk errors. Also
2. Boot from your TI Rescue CD and perform a full disk backup from within the CD and also choose the validate option. You need to know that your Rescue CD is functional.

You indicate that your drive X: is an internal disk. Is Drive X a network disk, etc or just a second internal disk identified with the Drive X drive letter.

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#30

GroverH.
You seem to be going to an awful lot of trouble for me.
I must reiterate that I am in no hurry.
I wanted to say that your original Pdf together with part 11 was self explanatory and I had no problem following your instructions.
It was only when I could not get it to work that I queried the ! mark, and because it is freezing at the "carrying out user command"was the reason I questioned the working directory.
I have, as you suggested done a chkdsk on my C drive.
There were no problems. "Volume is clean"
I have made and validated a backup archive using the rescue CD.
I uninstalled Acronis TI 2010 yesterday and reinstalled it (just in case) (The task & Log Window appeared to be my old one!)
I deleted all the Chain2Gen folders and started again.
Here are my setting.:-
MANDATORY VARIABLES
set TARGET_UNC_N_DEVICE=X:
set TARGET_GENERATIONS_FOLDER=\FullBackups\
set MAX_BACKUP_GENERATIONS=2

set TRGR_ON_MAX_TIB_CNT=1

set TRGR_ON_DAY1=Sun
set TRGR_ON_DAY2=~
set TRGR_ON_DAY3=~
set TRGR_ON_DAY4=~
set TRGR_ON_DAY5=~

(The above are all copy and paste)
Pre/post command is:-
C:\Chain2Gen\FullBackups\Acronis_PreProcessing_taks.bat
I get the above by browsing to the folder

The working directory shows....C:\Chain2Gen\FullBackups\
(this is automatically generated)
When I test the command. It is successful.
I can make the first backup archive into set0.
when I try to make a second,the "Operation Progress screen" freezes at :-" Carrying out user command".
There is however a trigger text place in set0 which reads:-HIT TRGR_ON_MAX-TIB-CNT=1.
I hope this may help you, so that you do not have to go to any more trouble on my behalf. J

M X Drive is a second Internal HDD. (500Gb) which I keep only for my Backups.

Legend
Posts: 172
Comments: 11125

#31
You seem to be going to an awful lot of trouble for me....so that you do not have to go to any more trouble on my behalf.

It's easy to explain. I suggested you try Chain2Gen. You accepted and now I am helping you with your Chain2Gen issues. Others in the past have been the recipient of such help and my pdf files will be offered to others in the future. Our (you and me) resolving your problems will help resolve similar problems for others in the future.

All the variable listed in your most recent posting are as they should be.

How long does it take(when the backup works) for your task to create & validate a backup?

If you do a Windows File search of all files and folders for
"Chain*.zip"
what are the results? It should be "chain2Gen_v2.6.zip"

Would you check the Error_messages.txt file inside the C:\Chain2Gen\FullBackups\ folder. The expected contents of this file should be a listing of the date and time the trigger.txt files were created. Does it show any error messages?

Would you also go the the Tasks & Logs option and look at the log files for the most recent backups. Is there any errors listed?

Tonight before you go to bed, I suggest you perform an error check on your drive X:

If you want to start your backup test again, do this

1. Double Click on the My Computer icon on your desktop or your startmenu
Double Click on your X: drive to display its contents
Right click on the FullBackups folder and choose the rename option and
rename as Feb26-FullBackups. Leave the Windows open ( but not maximized) so you can observe its contents. as you will be returning to this open window after step 2.
---------------------------------------------------

2. Again, Double click on the My computer icon on your desktop or startmenu to open a new second window.
Double Click on Drive C to display its contents
Double Click on the Chain2Gen folder and Double Click on the FullBacks folder
Next, locate the Acronis_PreProcessing_task.bat and double click on this single file. You should see a couple dos windows open and rapidly close. Now, x out these windows and return to the open window in step 1.
------------------------------------------------------------
The contents of the open window should now show a new folder named "FullBackups" and if you open that folder, you should find a new set0, set1 and set2 folders. Is this correct?
------------------------------------------
If yes, now close the Windows and rerun your TrueImage "FullBAckups" task via the right click start option and see if your results improve or you still get the freezing.
If it does freeze again, don't abort the freeze. Let it hang for an hour or so to see if it works itself free?

If you still get the freezing, is there any other activity occurring on your computer which might be occupying the resources of your computer? Can you do a Ctrl-alt-del and look at the which processes is occupying the cpu time.

I must admit at this time, I am uncertain as to the cause your freezing. Your use of the Rescue CD helped to clear your computer of any issues unless we have a Windows conflict--which I doubt. Is this recent freezing during backup a new occurrence or has this happened before we started our testing?

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#32

I shall try and answer your questions.
1.. It takes about 20 to 25 mins to do a fullbackup with validation. My C drive is only 55Gb full.
2.Windows search shows "chain2Gen_v2.6.zip"
3 The text message inside C:\Chain2Gen\FullBackups\ folder shows --"MESSAGE from:20100225_14:14:27
-->.
Trigger file created x:\FullBackups\set0\trigger text."
4.. In the Task & Logs. There is no error messages when I do the 1st Backup into set0.
When I attempt to do the 2nd backup and it freezes the log shows no error messages but reads.:-
1.Information 26\02\2010 13.41.17 operation FullBackup started.
2.Operation FullBackups 26\02\2010 13.41.18 Priority changed to low.
5. During the time when the task is supposedly running, the CPU usage shows 0 to 1%. True Image exe shows 00.
6. It has never frozen before, nor is it doing so now when I just make a backup. It is only when I attempt to make the 2nd backup in the Chain. I have successfully restored a backup to a 3rd Int. HDD.That was when I first started using TI2010 and Windows 7.
7. I have started a backup test again, as you suggested.
Everything was as you said it would be.Yes I did have a new folder named FullBackups with set0 set1 and set2 folders.
The 1st backup went into the new set0. The second backup froze at "carrying out user command" but it did put a trigger file into set0.
Could it be a Windows 7 issue?
I will do a chkdsk on my X drive tonight. J

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#33

This is the screen when it freezes.

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21834-87784.JPG 21.74 KB
Legend
Posts: 172
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#34

Thank you for your patience. I am running out of ideas but haven't thrown in the towel yet.

One more request.
Use Notepad and once again edit your parameters file and change the
from
set TRGR_ON_DAY1=Sun
to
set TRGR_ON_DAY1=~

Save the change and close notepad.

This will put this setting back to its original default.

Delete the contents of the Set0 folder and rerun your backup task via the task/start option.

Your TI Task Scheduler is set to run on Sundays so you should still get your Sundays only backup.

Regular Poster
Posts: 11
Comments: 229

#35

if you have set any of the PRE_FULL_BACKUP_CMD variables defined then that could explain the issue. The default behavior of chain2gen is to only run these commands if a backup already exists that way you are guaranteed at least some path for recovery if the defrag or other command scroogs your system. The only way chain2gen can know if you have a backup is if there are .tib files in set0 what this means is these commands do NOT fire on the 1st backup but WILL fire on all other including the 2nd backup.

The typical example is PRE_FULL_BACKUP_CMD1=defrag c:
the above command would not fire on the 1st backup but on the 2nd backup the command would fire. During the entire runtime of the defrag command acronis would appear frozen. A defrag can finish in a minute or it might take hours but during this time you would see the behavior being described.

Assuming the above is not your problem then lets do some manual testing.

if you do not have a ".tib" file in set0 then go ahead and use notepad and create a file name 'x.tib' and place it in set0

now go ahead and manually double click your Acronis_PreProcessing_task.bat

this program will see your .tib and because of the param setting create the trigger.txt since a trigger.txt file is present it will then rotate the entire contents of set0 into set1
this script should finish in just a few seconds regardless of how many gigs the files we are moving might be.

now use notepad and create another .tib file in set0 you name this file the same name "x.tib" or call it something new such as xx.tib so you can keep track of what is occuring.

run Acronis_PreProcessing_task.bat again.

set0 should rotate into set2
what was set0 should rotate into set1

repeat this manual test again and again till you completly understand what Acronis_PreProcessing_task.bat is doing for you.
now don't change a thing, its even ok to leave the the bogus "x.tib" in the set0 folder (or not) your choice

Now go ahead and run you actual acronis backup with its associate pretask running of Acronis_PreProcessing_task.bat

the running of the script you already proved to work as expected should continue to work as expected from within an acronis job.

let us know what you find.

Legend
Posts: 172
Comments: 11125

#36

Can you check to see if Win7 defrag is set to automatic? If yes, can you turn if off. Also, you do NOT want defrag your Drive X.

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#37

GroverH. I set Windows 7 to do an automatic defrag. weekly on Thursdays. I have turned it off.
Do you want me to start a backup myself once I have altered the parameters or leave set0 empty and let the scheduled task run on Sun (tomorrow).?
oracledba..I have run the manual tests you ask.
Results.:-
1..set0 has a FullBacks.tib file
2.. I double click Acronis_Preprocessins_task.bat
3.. set0 is empty.
4...set1 has the FullBacks.tib file +a trigger text.
5.. set 0 has x.tib file.(just made)
6..I double click Acronis_ Pre......
7..I get the dos screen which reads "File not found."

Huston, we have a problem!!

Legend
Posts: 172
Comments: 11125

#38

Mistral,
If you have the time, you can run 2 full backups from the STart command. It does not matter whether set0 is empty or not. The purpose is to check if your are still getting the freezxing.

I am going to also perform the same tests suggested by OracleDBA and see if my results differ from yours.

Legend
Posts: 172
Comments: 11125

#39

Mistral,
Can you return to the testing you did for OracleDBA and double check each set folder to make sure one of the files inside that folder contains an extension of .tib

The movement of files will not occur unless the folder contents include something with .tib inside.

My reason for asking is item 4 in your post #37 but that it may be just a typo in your posting.

Addendum follow-up: I ran two sets of tests following the instructions given by OracleDBA and had no failures. Each time I clicked on the PreProcessing.bat file, the contents of each file was rotated into the next generation. Set0 always has to contain a .tib file before the PreProcessing bat file will move its contents.

Would you consider repeating his test since our test results differ.

One way to make the testing easier would be
1. Copy a file ending in .tib into your clipboard
2. Open a small Windows Explorer window in the set0 folder. Drag this Window to the top of your desktop.
3. Open another new Windows Explorer small window in the folder containing the C:\Chain2Gen\FullBackups\Acronis_PreProcessing_task.bat file. Drag this
Window to the bottom of your desktop.

4. Then paste a copy of your clipboard into the empty set0 folder and then dbl click on the PreProcessing_task file. You can see the contents of the set0 folder change.

5. Repeat step 4 three times.

Examine the contents the set0-1-2 folders and you should find each folder has a .tib file inside plus a txt file in 1 & 2.

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#40

[quote=GroverH]Mistral,
If you have the time, you can run 2 full backups from the STart command. It does not matter whether set0 is empty or not. The purpose is to check if your are still getting the freezxing.

I cannot run 2 fullbackups from the Start command. If set 0 is empty I can run one, then the 2nd one causes the freeze.If set0 has a fullbackup in, then when I try and start the 2nd, it freezes. However, it does put a trigger file into set0.
It is a typing error. should have read tib.
shall do the tests again later. I did them three times last night and everytime on the second attempt the "black" ( dos?) screen showed.." File not found" and no files were moved. I feel this must be the cause of the freeze.
I will keep you posted, after I run the tests agaain. Thanks J

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Comments: 27

#41

I cannot copy and paste into the set 0,1 or 2 folders.
I do not know why. The file is on my clipboard because I can paste into notepad, word etc.
Because I could not do that I made a FOLDER.tib inside set0 and because it was not a FILE it would not work.(I presume)
However I managed to create a FILE names xx.tib and dragged this from the desktop into set0.
The manual testing worked ok.All the files rotated.
So that is one thing, but it has not solved the problem of freezing at "Carrying out user cammand" on my second attempt to create the backup using the Start menu in Acronis.
If I double click Acronis ProPr....... before I start a new backup, then the rotation occus as it should. If I do not double click Acronis PrePro... before starting a new nackup from the start menu in Acronis then I get the same result. Freezes at "Carrying out....
To summarize and try to put it more plainly:-
The manual testing worked. all files rotated.(my fault it did not the first time)
If I double click Acronis PreP... before I attempt to make a 2nd or 3rd backup.The files are rotated.
If I do NOT double click Acronis PrePo...The I get the Status Screen frozen at "Carrying out User command.
I seem to be going around in circles.
Hope you can understad all this GroverH

Legend
Posts: 172
Comments: 11125

#42

Yes, I am understanding but do not know the cause--but I have not given up yet.

We need to do a little fishing. This is just looking to see what we can find.

Would you mind going to the FullBackups folder containing your Chain2Gen files. Right click on the pre-processing and a few others. Look at the file properties and see if any have an un-block option. This is discussed more here at this link.

http://forum.acronis.com/forum/5940?page=1#comment-19314

The system refusal to allow you to paste those files does concern me. I am beginning to wonder if the have a "permissions" situation.

Later Edit: How much free space do you have on each of your drives? This info is available by click the "MyComputer" icon. My apologies if I am giving you instructions on which you already know how to obtain.
----------------------------------------------------
Another option to consider (which part of normal troubleshooting procedures) would be to re-install/repair TrueImage. An uninstall is not necessary.

Locate your downloaded copy of TrueImage2010.6053_s_en.exe and start the re-install. Either the first or second screen offers you a "Repair" option which is what I would choose. This will keeps all your TIH tasks, etc. If you do this, I would also reboot and clean out the temp folder/files. The free "cCleaner" does a good job and easy to use.

Forum Member
Posts: 3
Comments: 27

#43

Well, You have done it. You have solved the problem.
The fishing paid off.!!
All the Chain2Gen files were blocked. It said something like " This file is from an other computer and therefore has been blocked".
I unblocked then all,as there was an option.
I created four full backups from the start option in Acronis. They all ran and rotated in to the 3 sets.
I now have 3 full backups.
I cannot thank you enough for your perserverance.
I was beginning to get a little despondant.
Now can I ask you :-
(1) can I now reschedule the defrag.? (not important if I shouldn't)
(2) when we edited the User parameters (Part 3)you asked me change the TRGR_ON_MAX_TIB_CNT=3 to 1
What should it read now?
(3)You also asked me to change the TRGR_ON_DAY1 to its default value. Do I change it back to SUN?
Again, I wish to thank you. But I must say that I do not think it right that one has to use Chain2Gen (no matter how good it is,and I am grateful) to help Acronis achieve the backups you want.
I have used Acronis since TI8 and never had a problem.

Legend
Posts: 172
Comments: 11125

#44

Great! Before I respond to your questions, would you perform a file search on defrag.exe and tell me the complete path to the file such as
c:\system32\defrag.exe

Forum Member
Posts: 3
Comments: 27

#45

Yes. C:\Windows\system32\defrag.exe.

Legend
Posts: 172
Comments: 11125

#46

The real thanks go to you. It was you that spent all the hours finding the cause. The successful completion of OracleDBA's quick copy/move test mostly cleared the Chain2Gen program from being the cause. After that, it was a matter of looking for a variety of possibilities until the cause was found. What happened to you will encourage us to add every more cautions about the "unblock" to the guides.

Item 1: As to whether you reset your Thursday night defrag back to automatic is a matter of choice for you. It is also possible to have Chain2Gen initiate defrag just prior to the Sunday Backup. This would delay the backup until the defrag was completed. This new feature was added in post #11 at this link:
http://forum.acronis.com/forum/5940#comment-13500

To add this feature:
Again edit your C2G user parameters batch file and find the parameter on line 273 which reads

set PRE_FULL_BACKUP_CMD1=~
set PRE_FULL_BACKUP_CMD2=~
set PRE_FULL_BACKUP_CMD3=~
set PRE_FULL_BACKUP_CMD4=~
set PRE_FULL_BACKUP_CMD5=~

change this
set PRE_FULL_BACKUP_CMD1=~

to this:
set PRE_FULL_BACKUP_CMD1=C:\Windows\system32\defrag.exe C:

You could have defrag run both Sunday & Thursday but I believe this would be too much wear on the hard drive.
---------------------------------------
Item #2: If it were me, I would keep it at 3 or 4 in order to have the flexibility of running infrequent incremental's during the week--but the choice is really yours.
TRGR_ON_MAX_TIB_CNT=3
--------------------
Item 3: Lets leave it set to its default value for you. You now what it takes for positive results. You can always change it later if needed.
-------------------
#4 New: Give some thought as to what is your backup plans if your computer is not available on Sunday. There is parameters screen where Task scheduling is set. Or, another alternative would be to create a desktop shortcut which you could trigger manually whenever you want a non-scheduled backup to run. This link can help
http://forum.acronis.com/forum/8500
or if you need additional help, provide your task id number(such as EA4247CE-0586-4B26-8AA4-8EFE2159D4A9.tib.tis) available from your scripts folder (most likely the most recent task as listed by the date & time).
--------------------------------
#5 New: Remember, until you have actually tested your restore procedures, you really do not know whether your restoration will actually work as you have planned.
-------------------------------
$6 New: If you find that you want to increase the number of backups sets to be retained, you know how to increase the parameter
set MAX_BACKUP_GENERATIONS=2
--------------------------------
Again, my thanks to your willingness to help solve this issue. Others will also benefit from your contribution.

Good luck.

Forum Member
Posts: 3
Comments: 27

#47

Thank you for your comment, but I did not spend hours finding the cause on my own. I would have given up days ago if you hadn't kept helping., but thanks anyway.

I will read and digest the other items you have kindly provided. The defrag. before the backup sounds a good idea.
Before starting this thread, I did a restore onto my spare HDD (I have 3 Int. HDD's). using a Backup that I had made and all was ok. So apart from the backups being in a different folder, I presume all should be well.

When I first started using Acronis, I always referred to your "Beginner's Guide to creating and restoring a Basic full disk archive." My printed out guide uses illurstrations for version 9 (build 3,666) I still use them.
Again, I thank you. J

Legend
Posts: 172
Comments: 11125

#48

Mistral,
Hopefully, you are continuing to be a happy user of Chain2Gen by OracleDBA. I had promised you a revised pdf on "How to configure and use Chain2Gen" and this pdf is attached. Although, it is still subject to revision, it should be of help to others that want to try this TrueImage helper program contributed by OracleDBA.

What this pdf file does is to guide user through the setup and use of Chain2Gen for users who want to maintain a rotating set of 3 full backups. Instructions also included on how to maintain more or less number and types of backups. This does not replace the base readme file included with the Chain2Gen zip file but simply provides more illustrations on how easy this program can be configured and used.

Miinor updates to new pdf file Sep 2010.

Attachment Size
25046-88129.zip 930.58 KB
25046-88132.pdf 1.08 MB
25046-88135.pdf 1.08 MB