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How do I mount an image to view the contained files?

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Beginner
Posts: 1
Comments: 4

Same as subject

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Legend
Posts: 172
Comments: 11125

The mount option is located in the tools menu, or when right clicking a tib file from within Windows explorer.

You can also browse the Windows Explorer to your storage file and double click on the tib file and keep clicking each respons and view any item within the backup.

Beginner
Posts: 1
Comments: 4

Thanks for your feed back. I right clicked a tib file in Windows Explorer, but "mount image" does not appear in the options listed. I also reinstalled True Image 2015, but that didn't help. The tib file I'm right clicking is a file backup, not a full system backup. Any other suggestions?

Legend
Posts: 172
Comments: 11125

It is not possible to mount a files only backup but you can view it as indicated in post #1. Try my suggetion lsted above.

"You can also browse the Windows Explorer to your storage file and double click on the tib file and keep clicking each respons and view any item within the backup."

Clarification:

When using the right click context options, there should be a True Image folder listed on the right click options and clicking the True Image folder should display any TI options.

Beginner
Posts: 1
Comments: 4

Thanks again for your feedback. I have tried all your suggestions, but a True Image folder is not listed when I right click a tib file located on my external hard drive. The tib file is there, but no right click option shows True Image or mount image. I can double click a tib file, but nothing happens. Whether or not this has anything to do with it, when I uninstalled the original 2015 installation, I installed the latest build which is 6525. Should I have installed the original file first and then updated with the 6525 file?

I'm about to the point of either reinstalling TI 2014, or getting another backup program. I do want a program that will backup an image of my hard drive as well as clone, plus file backups (which are much faster to backup than doing an image backup of my C: Drive).

Legend
Posts: 172
Comments: 11125

When you right click any tib file, you should see the view shown in the attachment.

When you left double click any tib file, it should open a new window and the tib file shoud open.
A new left double click should open another window and C drive entry should be lsted.
Success left double clicks should keep opening Windows and you browse to your storage of tib files.
Inside the tib storage folder, you should be able to right click on a specific file and choose open or copy.

If you cannot do those things, I would run the 2015 cleanup utility (link below) and then reinstall 2015 again.
All new tasks will be required.

If you decide to revert to 2014, either do so via a restore of a 2014 backup;
or run the 2015 TI cleanup utiity (link 4 below) and then reinstall 2014.
All new tasks will be needed in either situation.

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Beginner
Posts: 1
Comments: 4

As an update, I did run the 2015 cleanup utility, verified that "snapman" etc. was not in the keys listed, restarted the computer, and reinstalled TI2015. I then created the backups (Drive C: image, Data and Image files), and ran a backups for the Data and Image files, which were successful. True Image was listed in the right pane in Windows Explorer, and I was able to view the contained files. But, when I tried to run the Drive C: image backup, it wouldn't run - I clicked backup now and nothing happened. I clicked it again, and then I got an error message, and the program froze. I restarted, tried to open TI2015, and the same error message appeared.

I then had enough of TI2015, and I ran the cleanup utility again, restarted and installed TI2014 which worked without a problem. I have been using TI since 2010, upgrading each year, and never had a problem until TI2015 which clearly, in my opinion, is not ready for prime time. So, I plan to find another backup program and migrate to that since Acronis has quality issues.

Thanks again for your help, but I plan to move on to another backup utility. However, I will reconsider using Acronis IF they come out with a fix for TI2015 and notifies me of that. Otherwise, I'll go elsewhere.

Jim

Beginner
Posts: 0
Comments: 3

Any fix for this? I am having the same issue. The attached is what my explorer context menu shows. Double-clicking will try to "Open", which has no associated program. Even if I try to open with Acronis 2015, it doesn't work.

Also, I'm trying to mount this image in the hopes that the restore will be faster than 1 day, 16 hours. What the heck happened to Acronis??

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Beginner
Posts: 0
Comments: 3

Found a fix for the lack of Context Menu option. Reinstalled (repaired) the Acronis 2015 installation. That fixes it. Ugh.

Now as to why it still restores so slowly, beats me. Maybe the compression is very slow and laughably inefficient to uncompress.