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Mount Image

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Beginner
Posts: 2
Comments: 4

I'm using Acronis True Image Home, Version 11, that I bought a couple years ago and run on my computer using Windows XP Pro. Since purchasing, I've only used Acronis to clone my C: drive for backup, which has worked fine. Recently, I decided to try the image-backup function (Backup), and that seems to work fine too, although I haven't yet tried to restore the image.

Yesterday, I tried to use the Mount Image function and got the following error message:

Cannot assign a drive letter to a partition from the backup archieve.

So, my first question is why doesn't the Mount Image function work? The backup file is present on my backup hard drive and seems to be OK.

My second question is why does the Mount Image function make a copy of the backup file on my backup hard drive?

My third question is a doozy. Why is the Mount Image function even necessary when I can, with a little effort using Windows Explorer, see the file tree of the backup file, read files, and launch programs?

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Legend
Posts: 172
Comments: 11125

When trying to mount, assign a drive letter only to the partition you want to use. Do not assign a drive letter to a boot partition,etc.

Mount a backup causes a new drive to be added to your system temporarily. When done mounting, be sure and unmount the drive to remove the extra drive.

The mount feature is a convenience. It enables you to drag and drop from the backup onto wherever.

If the mount does not work, another alternative is to Right click on the *.tib backup file and choose the Explore option. Find the files you want and then either drag/drop or copy/paste from the backup onto wherever.

Strong urge that you restore some files or drives to a test disk so you know you can when the real need arises.

It is wise to boot from the TI Rescue CD and validate some of your backups to make sure they are not corrupt when seen when booted from the TI Rescue CD.

Also suggest that your backup type be one where you checkmark the disk so that all partitions are included in the backup.

Beginner
Posts: 2
Comments: 4

Re: "When trying to mount, assign a drive letter only to the partition you want to use. Do not assign a drive letter to a boot partition,etc. "

Selecting Mount Image causes the Mount Image Wizard to appear. Clicking Next produces the next page of the Wizard, which asks the user to select an image file from the presented tree. I select MyBackup file and click Next, whcih brings up the page to assign a temporary drive letter with the drive and suggested letter already chosen. However, the partition shown is on my C: drive and not the backup drive, which is F:. I don't understand what the Wizard is doing at this point. Clicking Next brings up the page asking the user to select either Mount in read only mode or Mount in read/write mode. I choose Mount in read/write mode and click on Next, which causes a new incremental backup file to be created on the backup drive and brings up a page containing information and urging the user to write helpful notes. Clicking Next brings up a summary page, which I think is trying to tell me my C: drive is going to be assigned a new letter (e.g., H), which makes no sense to me. Clearly, my C: can't be assigned a new temporary letter. Clicking Proceed starts the partition letter-assigning process. That process aborts, and the following error message appears:

Cannot assign a drive letter to a partition from the backup archieve.

At this point, I'm totally defeated and confused. The Mount Image process has failed for reasons I don't understand. If you can unravel this mystery, I would appreciate your efforts.

Forum Star
Posts: 45
Comments: 4263

Does it error if you select the Read-only mode? Read/Write mode is normally only needed if you plan to make changes to the mounted image.

TI isn't changing the drive letter assignment for your C: drive. It's mounting the C: partition saved in the backup image to a different drive letter (H:). It can't mount another C: drive. When it works, it allows access to the files saved in the partition image via a normal drive letter.

Beginner
Posts: 2
Comments: 4

Re: "Does it error if you select the Read-only mode?" Yes

Re: "TI isn't changing the drive letter assignment for your C: drive. It's mounting the C: partition saved in the backup image to a different drive letter (H:)."

Thank you for the clarification.

The mounting process still doesn't work, and I don't know why.

Forum Star
Posts: 45
Comments: 4263

Are you using the most current build of TI 11 (8,101)?

Beginner
Posts: 2
Comments: 4

Re: "Are you using the most current build of TI 11 (8,101)?" Yes

Legend
Posts: 172
Comments: 11125

As mentioned in post #1 above, you can access your files via the Explore option.

If the mount does not work, another alternative is to Right click on the *.tib backup file and choose the Explore option. Find the files you want and then either drag/drop or copy/paste from the backup onto wherever.
Beginner
Posts: 2
Comments: 4

Rodger that... Although not elegant, that approach does work so far.

I'll probably be back with more questions but hopefully not. However, I installed a trial version of Acronis True Image Home 2010 recently and had many problems, including the Mount Image function. I gave up trying to resolve my issues with Acronis, removed the trial software, and reinstalled my copy of Acronis True Image Home, Version 11, that I bought a couple years ago.

Up to a few days ago, I thought Acronis was the cat's pajamas but now feel much differently. I was in the dark mainly because I only used the Clone Disk function of Version 11, which works well.